Senior Technology Operations Engineer — Automation & ITIL Expert

IRB USA Inspire Resources; Brookhaven (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

IRB USA Inspire Resources is seeking a Staff Technology Operations Engineer to oversee IT solutions and integrations, ensuring successful execution across various domains. This role involves mentoring team members, managing vendor relationships, and driving operational excellence. The ideal candidate has a Bachelor's degree, 10-12 years of IT experience, and expertise in relevant technologies.

Key responsibilities include improving processes, executing ITIL/SDLC projects, and delivering high-quality outcomes that support the business's commercial lifecycle.

Qualifications

• Bachelor’s Degree in Computer Science or related field.
• 10 to 12 years of relevant IT experience.
• Expert knowledge of Microsoft Operating Systems.
• Proficient in iOS, Android, Linux, or similar.

Responsibilities

• Oversee cross-functional teams for Technology Operations outcomes.
• Mentor team members for growth opportunities.
• Drive and execute ITIL/SDLC processes for requests and incidents.
• Manage vendor relationships and ensure contractual commitments.

Skills

Customer service skills

Team leadership

Project management

Technical communication

Education

4 Year Degree in Computer Science

Tools

Microsoft Office

ITIL

PowerShell

Python

Job description

IRB USA Inspire Resources is seeking a Staff Technology Operations Engineer to oversee IT solutions and integrations, ensuring successful execution across various domains. This role involves mentoring team members, managing vendor relationships, and driving operational excellence. The ideal candidate has a Bachelor's degree, 10-12 years of IT experience, and expertise in relevant technologies.

Key responsibilities include improving processes, executing ITIL/SDLC projects, and delivering high-quality outcomes that support the business's commercial lifecycle.