SENIOR TECHNOLOGY ANALYST

Judicial-Council-of-Californi; San Francisco (CA); Hybrid; USD 89,000 - 133,000; Full time

Benefits offered by this job

Health/Dental/Vision benefits program

14 paid holidays per year

Annual/Sick leave options

Personal holiday per year

Commuting cost reimbursement up to $<0

Job summary

The Judicial Council of California is seeking a Senior Technology Analyst for its Managed Services unit. The role focuses on data center operations, cloud hosting, and network design, with strong emphasis on Azure, AWS, and Microsoft 365.

You will provide SME guidance, vendor coordination, and engineering leadership across statewide courts. You will work in a hybrid environment, supporting in‑office and remote operations from San Francisco or Sacramento locations, and ensure compliance with

Qualifications

• Bachelor’s degree in computer science, information systems, or a related field.
• 5 years of experience maintaining complex infrastructure with extensive knowledge in servers, operating systems, network operating systems, and security.
• Substitution options for degree with experience are allowed.

Responsibilities

• Serve as SME for data center operations, engineering, administration, cloud hosting and vendor support.
• Lead technical consulting for courts on IT initiatives, data center hosting, cloud migration, and networking solutions.
• Cloud architecture and engineering for Azure, Microsoft 365 and AWS.
• Administer Active Directory, DNS, and critical applications including VMware environments.
• Manage asset management, software licensing and support coverage information.
• Develop and edit IT procedures, projects, and documentation to meet standards and contracts.

Skills

Cloud platforms

VMware

Active Directory

Azure

Education

Bachelor’s degree in computer science / information systems

Tools

Microsoft 365

AWS

DNS

DHCP

Exchange

Job description

Job Posting:Senior Technology Analyst, Managed Services Operations JO#6318

Judicial Council of California

JC-537179 - Senior Technology Analyst, Managed Services Operations JO#6318

$7,941.00 - $11,912.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

• Serve as the technical subject matter expert for data center operations, engineering, administration, cloud hosting and third-party vendor operational support
• Serve at the Judicial Council lead and subject matter expert (SME) supporting technical consulting services to the courts for various IT initiatives, data center hosting, cloud migration services, and networking solutions.
• Cloud architecture and engineering specifically for Microsoft Azure, Microsoft 365 and Amazon Web Services (AWS).
• Microsoft server-based applications the agency uses: Active Directory, DNS, Email and critical applications and environments such as the virtual desktop and servers using VMware.
• Engineering and administration of MS365 licensed products
• Administration of enterprise systems including Active Directory, DNS, DHCP, Exchange email, mail archiving, utilizing the Microsoft 365 Admin Center
• Perform asset management and tracking functions, software licensing administration, maintains support coverage information
• Analyze, develop, and/or edit various court or Judicial Council Application Services, IT procedures, projects, reports, and technical documentation to ensure they follow industry best practices, meets contractual requirements and make recommendations based on technical expertise.
• Provide direction, oversight, and technical subject matter expertise in the development, review, and presentation of the Quarterly Capacity Plan (QCP).
• Manage a portfolio of various technical consultative support services that can be leveraged by the courts statewide.
• Subject matter expert for research and analysis for emerging technologies and processes to stay current with industry best practices. Develop communications and presentations for technical and non-technical audiences.

Other Duties and Responsibilities

• Attends staff meetings (weekly)
• Attends training to complete training requirements (annually)
• Maintain knowledge in current and emerging technologies (monthly)
• Attending various vendor demonstrations and training (as needed)
• Attends the Judicial Council technical team meetings (weekly)
• Attends the Judicial Council enterprise architect status meeting (weekly)

Working Conditions

The Judicial Council offers hybrid work arrangements for many positions. The successful candidate will be expected to work in person at the Judicial Council’s San Francisco or Sacramento office at least two days per week, based on their office leader’s direction, and reside in the areas surrounding these locations. To be eligible for Judicial Council employment and participation in the Judicial Council’s Hybrid Work Program, a prospective or current employee’s primary residence/remote work location must be in the State of California and within a 150-mile driving radius of their assigned reporting location.

The Judicial Council strives for work life balance and includes substantial vacation and holiday time. In addition, we offer an excellent benefits package including pension, medical, dental, and vision coverage, flexible spending, up to $130 per month reimbursement for qualifying commuting costs, student loan forgiveness as part of Public Service Loan Forgiveness (PSLF), and retirement savings plans.

• Health/Dental/Vision benefits program
• 14 paid holidays per calendar year
• Choice of Annual Leave or Sick/Vacation Leave
• 1 personal holiday per year
• Up to $130 per month reimbursement for qualifying commuting costs
• 401(k) and 457 deferred compensation plans
• Basic Life and AD&D Insurance
• Long Term Disability Program (employee paid/optional)
• Group Legal Plan (employee paid/optional)
• Public Service Loan Forgiveness (PSLF) eligibility
• CalPERS Retirement Plan
• Employee Assistance Program
• FlexElect Program
• Pretax Parking

Telework: Hybrid

Job Type: Permanent, Full Time

Department Information

OVERVIEW

The Judicial Council of California’s Information Technology Office is seeking a Senior Technology Analyst for its Managed Services unit. This role focuses on supporting data center operations, engineering and administration while evaluating emerging data center hosting technologies. This role supports local and wide area network design and architecture, and cloud hosting platform solutions while maintaining associated security and industry best practices.

Key responsibilities include supporting the managed services vendor contract for data center operations and cloud-hosted application architectures by addressing business, functional, technical, engineering, and operational needs. The position requires strong hands‑on experience and expertise for data center operations, administration and engineering, network infrastructure design, system configuration, and technical troubleshooting.

The Senior Technology Analyst ensures compliance with applicable laws, guidelines, and Judicial Council policies, particularly in areas involving complex projects, technical requirements, and documentation tracking. The role also serves as a technical subject matter expert for the courts and acts as an escalation point for advanced technical issues.

This position operates under general direction and supervision.

The Judicial Council

The Judicial Council of California is the policy setting body for the state court system and has constitutionally conferred statewide rule‑making authority. This authority includes developing, advocating for, and allocating the judicial branch budget. A majority of Council members are California state justices and judges; however, the Council also includes lawyers, legislators, and court administrators.

By enhancing its role as a leadership, knowledge, and service resource for the judicial branch, the Judicial Council’s staff organization seeks to continue to evolve as one of California’s most dynamic public service entities, focused on improving access to justice for all Californians by innovating and responding to the changing needs of the courts and the public. As a government body charged with improving the statewide administration of justice, the Judicial Council has multiple offices with diverse responsibilities relating to court policy and operations. As employees of the council, every member of staff should view and approach their work as one Judicial Council with a public service mission that is greater than the sum of its parts.

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Desirable Qualifications

In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

MINIMUM QUALIFICATIONS

Bachelor’s degree, preferably in computer science, information systems, or a related field, and five

(5) years of experience maintaining complex infrastructure with extensive knowledge in assigned

area of expertise such as servers, hardware, operating systems and/or network operating systems,

network hardware, telecommunications, and security.

Possession of a bachelor’s degree in computer science, information systems, or directly related field

may be substituted for one of the years of required experience. An additional four years of

professional experience as noted above may substitute for the bachelor’s degree. Or, additional

directly related experience and/or education may be substituted on a year‑for‑year basis.

OR

One year as a Technology Analyst with the Judicial Council of California or one year of experience

performing the duties of a class comparable in the level of responsibility to that of a Technology

Analyst in a California Superior Court or California state‑level government entity.

Desirable Qualifications:

• Excellent presentation skills
• Excellent written skills
• Excellent MS Word, Excel, Project, Power Point and Visio skills
• Excellent understanding of various cloud platforms and providers
• Experience with cloud architecture, design, engineering, administration and implementation
• Experience with VMWare design, implementation, operational support, licensing
• Experience in industry‑standard project management methods, tools, techniques, and processes

OTHER

Please note, if you are selected for hire, verification of employment authorization to work in the United States will be required.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: http://www.courts.ca.gov/careers

Human Resources Contact:
Mikayla Spruell
[phone]
[e-mail]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug‑free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.