Senior Technology Analyst

National Interstate Insurance Company; Cincinnati (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Parental leave

Tuition reimbursement

Paid Time Off

Holidays and 401(k) with company match

Job summary

Great American Insurance Group is seeking an experienced IT professional to analyze business issues and define IT solutions aligning with organizational goals. You will collaborate with teams to drive technology projects, develop automated protocols, and ensure timely delivery while leveraging networking, AV knowledge, and AI automation tools.

The role requires a Bachelor's in Business/IT/CS and at least 6 years of related experience, with a strong emphasis on documentation and end-user

Qualifications

• Bachelor’s degree in Business, IT, CS or related field.
• Minimum 6 years of related experience.
• Authorized to work in the United States without visa sponsorship.
• Experience with Networking and Audio/Video Protocols.
• Familiarity with AI Automation tools.

Responsibilities

• Analyze business issues and define IT solutions aligned with goals.
• Collaborate with teams to execute technology projects.
• Develop automated system protocols to reduce manual processes.
• Demonstrate knowledge in Networking and AV Protocols.
• Create end-user documentation and deliver training.
• Monitor milestones to ensure timely delivery.
• Utilize remote access software tools.
• Perform other duties as assigned.

Skills

Requirements analysis

Project collaboration

Automation protocols

Networking

AV protocols

AI automation tools

Technical writing

Project monitoring

Remote access tools

Education

Bachelor’s degree in Business/IT/CS

Tools

Remote access software tools

AI automation tools

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a \"small company\" culture where your ideas will be heard with \"big company\" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Essential Job Functions and Responsibilities

• Analyzes business issues and defines requirements to design and/or implement IT solutions that align with organizational goals.
• Collaborates with team members and team leadership to help execute or lead technology projects in alignment with business units.
• Develops and implements automated system protocols that reduce manual processes, increasing overall operational efficiency and resiliency.
• Demonstrate strong industry knowledge in areas of Networking, Audio/Video Protocols, and familiarity with AI Automation tools.
• May create end-user documentation and deliver training to ensure successful adoption of new systems.
• May monitor project milestones, phases, and elements to ensure timely and budget-compliant delivery.
• Familiarity with remote access software tools.
• Performs other duties as assigned.

Job Requirements

Education: Bachelor’s degree in Business, Information Technology, Computer Science or a related field.

Experience: Generally, a minimum of 6 years of related experience.

This job is non-exempt in California.

Business Unit:

AFG Enterprise Services

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers .

*Excludes seasonal employees and interns.