Senior Technical Writer — Remote for Complex Systems

TransCore

Houston (TX)

Hybrid

USD 90,000 - 125,000

Full time

11 days ago

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Job summary

TransCore, a ST Engineering subsidiary, seeks a Senior Technical Writer to join our Software Development team. Based in Houston, TX or Nashville, TN; remote applicants considered for the right blend of skills.

You will develop clear, accurate, and maintainable documentation for complex systems, collaborate with engineering, PM, and support, and contribute to modern docs workflows using Azure DevOps, Markdown, and version control in a fast-paced Agile environment.

Qualifications

Bachelor's degree in Information Systems, Computer Science, Engineering, or a related technical field.
10–13 years of relevant technical documentation experience.
Experience documenting complex hardware and software systems.
Strong written and verbal communication across technical and non-technical audiences.
Ability to work independently while collaborating with cross-functional teams.
Experience researching, organizing, validating, and presenting technical information.
Willing and able to travel occasionally for business needs.

Responsibilities

Research, write, validate, maintain, and continuously improve end-to-end system-level and product documentation.
Create and maintain technical documentation, including product documentation and end-user guidance for internal and external stakeholders, Installation and configuration procedures, deployment and operational readiness documentation, and internal troubleshooting and support documentation.
Align documentation deliverables with release readiness milestones, deployment timelines, and operational needs.
Collaborate with Agile Scrum teams, engineers, project stakeholders, support personnel, and SMEs throughout the documentation lifecycle.
Independently own assigned documentation initiatives and proactively drive documentation progress with minimal oversight.
Operate within established documentation standards, governance practices, templates, taxonomy structures, and tooling strategies.
Contribute recommendations to improve documentation workflows, reusable content strategies, review processes, automation opportunities, and long-term maintainability.
Participate in collaborative review and validation processes to ensure documentation accuracy, consistency, usability, and operational effectiveness.
Develop and maintain a strong understanding of assigned systems, products, workflows, and how they integrate into broader TransCore solutions.
Support scalable documentation operations through effective content organization, reusable documentation practices, and alignment with documentation lifecycle processes.
Demonstrate strong grammar, editing, formatting, communication, and information organization skills.