Senior Technical Writer - Policy & Manuals (Telework)

FALL CREEK FARM & NURSERY; Austin (TX); On-site; USD 57,000 - 93,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Job summary

Texas Health and Human Services Commission (HHSC) seeks a Technical Writer III in Austin to turn complex financial, regulatory, and program information into clear, usable documents. You will write, edit, and manage reports, manuals, and policies, reporting to the Director of Provider Finance with limited supervision.

Responsibilities include drafting and reviewing content, ensuring accuracy and consistency, and coordinating documentation projects.

Qualifications

• Graduation from an accredited four-year college or university with a bachelor’s degree in English, technical communication, journalism, or a related field.
• Three years’ experience composing, organizing, reviewing, and editing technical or business documentation.
• Experience with document design, graphics, publication layouts, accessibility, and version control tools.

Responsibilities

• Compose, reviews, edits, and organizes complex technical documents, reports, manuals, guides, policies, and procedures.
• Ensure materials are clear, accurate, consistent, accessible, and audience-appropriate.
• Manage the documentation lifecycle including creation, version control, review, updates, and delivery.
• Provide technical writing guidance and coordination to staff and projects.

Skills

Technical writing

Editing

Documentation management

Communication skills

Research

Education

Bachelor’s degree in English/technical communication/journalism

Tools

Microsoft Office

Adobe Acrobat

Canva

Job description

Texas Health and Human Services Commission (HHSC) seeks a Technical Writer III in Austin to turn complex financial, regulatory, and program information into clear, usable documents. You will write, edit, and manage reports, manuals, and policies, reporting to the Director of Provider Finance with limited supervision.

Responsibilities include drafting and reviewing content, ensuring accuracy and consistency, and coordinating documentation projects.