Senior Technical Writer — MadCap Flare for Software Docs

Wolters Kluwer; City of Albany (NY); Hybrid; USD 61,000 - 106,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Plans

401(k)

FSA/HSA

Commuter Benefits

Tuition Assistance Plan

Vacation and Sick Time

Paid Parental Leave

Job summary

Wolters Kluwer is seeking a Senior Technical Writer to join our software documentation team. You will craft clear, end-user documentation for complex software, collaborating with Product Managers and Subject Matter Experts.

You will focus on MadCap Flare and related tools, leading docs from concept through publication. A strong writing background and ability to work in a hybrid US environment are essential.

Qualifications

• Experience as a Technical Writer, preferably for software or technology products.
• Hands-on experience with MadCap Flare.
• Ability to translate complex software into end-user documentation.
• Experience collaborating with Product Managers and Subject Matter Experts.
• Experience documenting software functionality, features, workflows, and product releases.
• Ability to manage multiple projects with deadlines.
• Docs-as-code workflows knowledge preferred.

Responsibilities

• Develop high-quality technical documentation for software products.
• Collaborate with Product Managers, SMEs, and engineers.
• Lead documentation projects from conception to publication.
• Use MadCap Flare to author and update docs.
• Maintain and update Flare projects and Central content.
• Ensure clear, accurate, and user-friendly documentation.

Skills

Strong writing skills

Verbal communication

Independent project management

Detail oriented

Tools

MadCap Flare

MadCap Central

Snagit

Job description

Wolters Kluwer is seeking a Senior Technical Writer to join our software documentation team. You will craft clear, end-user documentation for complex software, collaborating with Product Managers and Subject Matter Experts.

You will focus on MadCap Flare and related tools, leading docs from concept through publication. A strong writing background and ability to work in a hybrid US environment are essential.