Technical Writer: Product Docs & Usability Focus

Tyler Technologies, Inc.; Lubbock (TX); On-site; USD 52,260 - 65,000; Full time

Job summary

A leading software solutions provider is seeking a Technical Writer to create documentation for its products and services. The role involves researching and producing content, collaborating with different teams, and ensuring written material meets quality standards. Candidates must possess a degree in a relevant field and have at least two years of experience in technical writing. Familiarity with Agile methodologies and experience with tools like Microsoft Office and MadCap Flare are preferred. The position is based in Lubbock, Texas, with a salary range of $52,260 - $65,000.

Qualifications

• Minimum of two years of experience in technical writing or related area.
• Experience in producing online help systems or web-based content preferred.
• Strong written and verbal English language skills.

Responsibilities

• Research and write content for product information and training materials.
• Work with team members to plan and schedule projects.
• Gather user feedback to improve software usability.

Skills

Technical writing

Organizational skills

English language proficiency

Agile development understanding

Collaboration

Education

BS/BA degree in English, Technical Writing, Communication, Journalism, or related field

Tools

Microsoft Office

MadCap Flare

Jira

Job description

A leading software solutions provider is seeking a Technical Writer to create documentation for its products and services. The role involves researching and producing content, collaborating with different teams, and ensuring written material meets quality standards. Candidates must possess a degree in a relevant field and have at least two years of experience in technical writing. Familiarity with Agile methodologies and experience with tools like Microsoft Office and MadCap Flare are preferred. The position is based in Lubbock, Texas, with a salary range of $52,260 - $65,000.