Senior Technical Writer | Hybrid IT & Security Docs Lead

Pacific Gas and Electric Company; Oakland (CA); Hybrid; USD 102,000 - 152,000; Full time

Job summary

Pacific Gas and Electric Company is seeking a Senior Technical Writer in Oakland. The role translates complex procedures into clear user manuals, policies, and job aids, acting as SME and project lead across departments. Responsibilities include content editing, lifecycle management, and publishing using established templates and formats.

The position may involve coaching staff and leading teams. The salary range is disclosed, with Bay Area compensation expectations reflecting internal equity,

Qualifications

• Bachelor's degree in English, Technical Writing, or equivalent experience.
• 4 years job-related experience.
• Advanced knowledge of documentation technologies and processes.
• Proficient in MS Office and SharePoint.
• Ability to lead project teams and work independently.

Responsibilities

• Provides operational consulting and develops and edits complex documentation for internal/external clients, applying advanced documentation knowledge and standards.
• Designs, develops, and manages SharePoint sites for policies and procedures.
• Leads multiple, complex documentation projects across departments, defining needs, scope, audience, stakeholders, deliverables, schedules and resources.
• Interviews and collaborates with subject matter experts to develop accurate content and coaches developing employees.

Skills

Advanced writing

Editing

Project leadership

Communication

Education

Bachelor's degree in English/Technical Writing

Tools

MS Office

SharePoint

Job description

Pacific Gas and Electric Company is seeking a Senior Technical Writer in Oakland. The role translates complex procedures into clear user manuals, policies, and job aids, acting as SME and project lead across departments. Responsibilities include content editing, lifecycle management, and publishing using established templates and formats.

The position may involve coaching staff and leading teams. The salary range is disclosed, with Bay Area compensation expectations reflecting internal equity,