Senior Technical Writer - Cloud-Native Security & Networking

Cisco Systems, Inc; Frankfort (KY); Remote; USD 188,000 - 238,000; Full time

Benefits offered by this job

Medical insurance

401(k) with Cisco matching

Bonuses

RSU grants

Paid holidays

Job summary

Cisco Systems, Inc. is seeking a senior technical writer to document Cisco Hypershield and Isovalent technologies, spanning security, networking, and cloud-native use cases. You'll work with engineers and product teams to translate complex concepts into clear guides.

The role emphasizes collaboration across distributed teams, EST business hours, and shaping developer content standards. The team offers opportunities to grow product expertise and impact documentation strategy.

Qualifications

• Bachelor’s degree in Technical Communication, Computer Science, Engineering, or related field with 15+ years of related experience; or a Master’s degree with 12+ years of related experience; or a PhD with 8+ years of related experience.
• 8+ years of experience as a Technical Writer supporting enterprise software products.
• Experience providing technical leadership for documentation initiatives, including driving documentation projects end-to-end, coordinating with technical stakeholders, and managing documentation deliverables across the product lifecycle.
• Experience with networking, security, or cloud-native technologies, such as Kubernetes, Docker, Mesos, or similar container and cloud-native technologies.

Responsibilities

• Lead end-to-end technical documentation efforts for Hypershield networking and security solutions, including concepts, tutorials, operational documentation, technical references, training materials, and guides.
• Partner with engineering, solution architects, product management, and other subject-matter experts to translate complex technical concepts into clear and accurate documentation.
• Work directly with products and technical environments to understand workflows, validate documentation, and identify gaps or areas for improvement.
• Develop content for audiences with different levels of technical experience, including security engineers, network operations teams, platform teams, field engineers, and customers.
• Help evolve documentation practices, information architecture, and developer content standards across the team.
• Ability to collaborate effectively with peers across a geographically distributed team, with regular overlap during East Coast Time (EST/ EDT) business hours.

Skills

Kubernetes

Docker

Cloud-native technologies

Networking

Security

Technical writing

Cross-functional collaboration

Education

Bachelor’s degree in Technical Communication, Computer Science, Engineering

Master’s degree in related field

Tools

Sphinx

Hugo

Read the Docs

Markdown

reStructuredText

GitHub

Git

Job description

Cisco Systems, Inc. is seeking a senior technical writer to document Cisco Hypershield and Isovalent technologies, spanning security, networking, and cloud-native use cases. You'll work with engineers and product teams to translate complex concepts into clear guides.

The role emphasizes collaboration across distributed teams, EST business hours, and shaping developer content standards. The team offers opportunities to grow product expertise and impact documentation strategy.