Senior Technical Writer: AI Docs & Strategy Lead

konghq.com; New York (NY); On-site; USD 80,000 - 120,000; Full time

Job summary

Kong Inc. is seeking a technical writer to own the documentation strategy across product areas, collaborating with product and field teams to identify gaps and drive clear, actionable content.

You will write how-to guides, references, and overview pages, testing content with APIs and command‑line tools to ensure accuracy and consistency. You will maintain and update published docs, improve version control workflows in Git, and help plan docs work to ship on schedule in a fast-paced software

Qualifications

• Worked on a docs team with engineers and other writers.
• Experience as a technical writer in a software company or startup.
• Experience with AI-native workflows and MCP servers.
• Understanding of testing software, APIs and command line tools.
• Comfortable with the command line and Git version control.
• Experience maintaining docs in a docs-as-code environment.

Responsibilities

• Own the documentation strategy for your product area and plan work.
• Collaborate with product and field teams to identify docs gaps and bring data.
• Contribute to product discussions to align docs with strategy.
• Write and edit how-to guides, reference docs, landing pages and overviews.
• Test and verify documentation with real use and APIs to ensure accuracy.
• Maintain and update existing docs, and plan deprecation where needed.

Skills

Docs teamwork

Startup/software experience

AI workflows

APIs testing

Command line

Git

Tools

Git

Job description

Kong Inc. is seeking a technical writer to own the documentation strategy across product areas, collaborating with product and field teams to identify gaps and drive clear, actionable content.

You will write how-to guides, references, and overview pages, testing content with APIs and command‑line tools to ensure accuracy and consistency. You will maintain and update published docs, improve version control workflows in Git, and help plan docs work to ship on schedule in a fast-paced software