Senior Technical Writer — AI Docs & Platform

Content Creators; New York (NY); On-site; USD 90,000 - 140,000; Full time

Job summary

Kong Inc. is seeking a technical writer to own documentation for product areas, collaborate closely with product and engineering, and contribute to AI-native workflows. You will write clear guides, test documentation with real features, and ensure accuracy and currency across our docs platform.

You will work with product managers and engineers, help design better docs processes, and participate in cross-team reviews to keep information accurate and accessible for customers and internal teams.

Qualifications

• Worked with a docs team in a software company or startup.
• Experience with AI-native workflows (MCP servers).
• Familiar with testing software including APIs and command line tools.
• Comfort working in the command line and solid Git experience.
• Experience maintaining docs in a docs-as-code environment.

Responsibilities

• Write and edit how-to guides, reference docs, and landing pages.
• Test all written content with product features and APIs.
• Review docs for technical accuracy and adherence to guidelines.
• Maintain and update existing documentation to keep it current.

Skills

Team collaboration

Technical writing

AI workflows

API testing

CLI & Git

Docs-as-code

Tools

Git

APIs

Job description

Kong Inc. is seeking a technical writer to own documentation for product areas, collaborate closely with product and engineering, and contribute to AI-native workflows. You will write clear guides, test documentation with real features, and ensure accuracy and currency across our docs platform.

You will work with product managers and engineers, help design better docs processes, and participate in cross-team reviews to keep information accurate and accessible for customers and internal teams.