Senior Technical Training Professional

Saabusa; United States; Remote; USD 95,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Paid time off

401(k) with employer contributions

Tuition assistance

Wellness resources

Stock purchase opportunities

Disability coverage

Job summary

Saabusa is seeking a technical training professional to develop and maintain learning materials for complex hardware and software systems. The role involves translating technical content for varied learners and collaborating with subject matter experts across teams.

Remote or office-based work is possible, with travel for customer training. The position requires a strong documentation background, proficiency with MS Office and Adobe products, and experience with MadCap Flare and CMS systems.

Qualifications

• Requires a bachelor’s degree with related experience, or higher degrees with proportionate experience.
• Ability to develop technical docs and instructional materials for complex systems.
• Proficiency with Microsoft Office and Adobe; experience with MadCap Flare and CMS is relevant.

Responsibilities

• Create and update instructor guides, student workbooks, job aids, reference materials, presentations, and exercises.
• Gather and validate technical information with subject matter experts, keeping content aligned with system documentation.
• Translate complex technical material into clear language for different audiences.
• Update materials as systems change, including upgrades and revised operating practices.
• Participate in course reviews, demonstrations, and usability assessments to validate learning products.
• Improve content workflows, templates, and tools; coordinate delivery across engineering, training, and logistics teams.

Skills

Technical documentation

Instructional design

Collaboration

Communication

Analytical skills

Problem solving

Education

Bachelor’s degree

Master’s degree

PhD

Tools

Microsoft Office

Adobe products

MadCap Flare

Content management systems

Job description

Role overview

A technical training professional develops and maintains learning materials and related documentation for complex hardware and software systems. The role works with technical experts and cross-functional teams to make system information accurate, usable, and understandable for learners with varied technical backgrounds. The position may be performed remotely or at an office, with travel for customer training and program activities.

Responsibilities

• Create and update instructor guides, student workbooks, job aids, reference materials, presentations, and exercises.
• Gather and validate technical information with subject matter experts, keeping training content aligned with system documentation.
• Translate complex technical material into clear language for different audiences.
• Update materials as systems change, including upgrades and revised operating practices.
• Participate in course reviews, technical demonstrations, and usability assessments to validate learning products.
• Improve content workflows, templates, and tools; follow configuration management and version control practices and coordinate delivery across engineering, training, and logistics teams.

Requirements

• A bachelor’s degree and at least five years of related experience, a master’s degree and at least three years, a PhD, or equivalent work experience.
• Ability to develop technical documentation and instructional materials for complex systems, including instructor-led and self-paced learning.
• Proficiency with Microsoft Office and Adobe products; experience with MadCap Flare and content management systems is relevant.
• Strong collaboration, communication, analytical, and problem-solving skills, with careful attention to accuracy and usability.
• U.S. citizenship and the ability to obtain a U.S. Government Secret clearance; selected candidates may undergo a government security investigation.
• Willingness to travel up to 25% domestically and internationally; employment requires passing a pre-employment drug screen.

Nice to have

• Familiarity with learning platforms such as Confluence or SharePoint, and with FAA, aerospace, or defense programs.

Benefits and work setup

• Remote or office-based work, with travel as noted above.
• Benefits include medical, vision, and dental insurance; paid time off and eight designated holidays; a 401(k) with employer contributions; tuition and student loan assistance; wellness and employee assistance resources; employee stock purchase opportunities; and short- and long-term disability coverage.