Senior Technical Trainer

Unqork; United States; On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Unlimited PTO

100% employer-covered health insurance

Employer-sponsored 401(k)

Job summary

Unqork is looking for a Senior Technical Trainer to empower teams through engaging workshops and certification programs. This remote-first position demands strong facilitation skills and a deep understanding of adult learning principles.

The ideal candidate will thrive in a fast-paced environment, adapt to feedback, and deliver complex concepts in a digestible format. Compensation includes a market-driven salary ranging from $85,000 to $120,000, with additional benefits.

Qualifications

• 5+ years of experience as a technical trainer or in a similar role.
• Deep knowledge of adult learning theory.
• Ability to adapt instructional delivery based on feedback.

Responsibilities

• Lead technical workshops and certification prep.
• Collaborate with instructional design teams.
• Field complex technical questions on Unqork’s platform.

Skills

Technical training experience

Adult learning theory

Engagement techniques

Technical aptitude

AI tools usage

Job description

Unqork empowers enterprises to accelerate growth by rapidly building, testing, and running AI‑powered applications that embody the future of enterprise development. Trusted by the world’s largest organizations in highly regulated industries, these applications become more secure over time while significantly reducing technical debt—allowing businesses to focus on innovation rather than maintenance. Unqork’s customers include Goldman Sachs, Marsh, BlackRock, and the U.S. Department of Health and Human Services.

At Unqork, we value inclusive and innovative thinkers who boldly challenge the status quo. We encourage you to apply!

We are seeking an autonomous, high‑energy Senior Technical Trainer to join our Enablement team. In this role, you will be the face of Unqork Academy, taking complex, abstract architectural concepts making them highly digestible, and continuously pivoting your delivery based on real‑time learner data and coaching feedback. You will independently own and deliver world‑class technical workshops to a diverse ecosystem of enterprise customers, global strategic partners (GSIs), and internal employees—turning them into certified Unqork Creators.

The Impact U will make:

• Dynamic Facilitation: Lead highly engaging, instructor‑led technical workshops, bootcamps, and certification prep for customers, global partners, and internal teams that utilize active learning strategies and continuous formative assessments to verify learner understanding before advancing. Mostly remote with some in‑person delivery.
• Curriculum Design Support: Actively collaborate as a strategic partner with the internal instructional design team, providing structured, actionable feedback from the field (e.g., sticking points, content gaps, curriculum efficacy) to drive continuous improvement.
• Be a Platform Expert: Develop a deep, structural understanding of Unqork’s platform to confidently field complex technical questions around data orchestration, workflows, and integrations on the fly.
• Drive Partner Scale: Enable our systems integrators ensuring their technical teams have the practical capability to build and deploy scalable enterprise solutions on Unqork.
• Measure & Optimize: Collect data and feedback from training cohorts to continuously elevate the effectiveness of the Unqork Academy experience.

What U bring:

• 5+ years of experience as a technical trainer, developer educator, enablement specialist, or solutions engineer within a fast‑paced SaaS or enterprise software environment.
• Deep, practical foundation in adult learning theory (andragogy) and instructional delivery styles. You know how to keep enterprise architects and developers engaged for hours using interactive facilitation techniques rather than static lecturing.
• You are a dynamic, captivating facilitator who coaches rather than lectures, commands a room through engagement, and genuinely enjoys the art of teaching.
• You have a growth mindset. You’re highly receptive to feedback, with a proven track record of actively adapting your instructional delivery based on peer coaching, quality reviews, and learner evaluations.
• High technical aptitude; while Unqork is codeless, the underlying logic is highly technical. You must be comfortable navigating and explaining concepts like web services, data modeling, and RESTful APIs.
• Fierce independence and adaptability; you thrive in a remote‑first layout, take complete ownership of your schedule, and pivot seamlessly when platform features or cohort dynamics shift.
• Ability to travel up to 15% for high‑value, on‑site client deployments or partner enablement events.
• An AI‑forward mindset: You are an avid user of AI tools and are passionate about exploring how AI can automate workflows, enhance creativity, and increase your personal impact.

Compensation, Benefits, & Perks

• Work from home with a remote‑first community
• Unlimited PTO (and the encouragement to use it)
• Student loan payback program
• 100% employer‑covered medical, dental, and vision options available to you and your dependents
• Flexible Spending Account (FSA)
• Monthly stipend toward your WFH setup, vacation, development and more
• Employer‑sponsored 401(k) with contribution match
• Subsidized ClassPass Membership
• Generous Paid Parental Leave

Hiring Ranges:

• Tier 1: $95,000 - $120,000
• Tier 2: $85,000 - $110,000

Unqork employs a market‑driven approach to establish compensation ranges. In addition to a base salary, employees may also be eligible to receive a target incentive and company equity in the form of stock options.

An employee's compensation within the range provided above depends on a variety of factors including, but not limited to, their location, role, skillset, level of experience, and similar peer salaries. As a remote‑first company, Unqork incorporates a geographic differential into our compensation structure, depending on the candidate's location. We utilize a tiered system—Tier 1 and Tier 2—to accurately reflect local market rates and ensure our compensation packages are both fair and competitive.

Our geographic tiers are defined as follows:

• Tier 1: New York Metro, Seattle Metro, San Francisco Bay Area
• Tier 2: All other US and US territory locations

Unqork embraces a culture of security and privacy awareness by consistently safeguarding sensitive information, adhering to company policies, and actively participating in training and initiatives to protect our data and the privacy of our stakeholders.

Unqork is an equal opportunity employer. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.