Senior Technical Support Specialist - Gas Engineering

Iberdrola SA; Pittsfield (MA); On-site; USD 80,000 - 104,000; Full time

Job summary

Berkshire Gas in Pittsfield seeks a Senior Tech Support Specialist – Gas Engineering to manage CAD packages, set up SAP work orders, and verify gas system calculations. The role requires drafting, mapping, and cross-functional support across engineering and operations.

You will draft regulator stations, maintain maps, and train new staff on Berkshire Gas standards. On-site position with close coordination with DOT and contractors expected.

Qualifications

• Experience drafting gas utility projects using CAD.
• Proficient in SAP for work orders and billing.
• Ability to compile and maintain gas utility maps and regulatory documents.

Responsibilities

• Develop CAD construction drawing packages for gas projects including main installation and retirement.
• Create main and service tables for each project and draft job procedures.
• Confirm gas pipe flow pressures using GasCalc software.
• Draft regulator stations and commercial meter sets using CAD and SAP.
• Maintain leak survey CAD maps for Berkshire Gas service area and update yearly.
• Add land base to composite maps to facilitate posting of new mains.
• Compile state highway-related maps in CAD and add station numbers from Mass DOT maps.
• Log Mass Highway jobs and provide requested gas utility information to Mass DOT and contractors.
• Provide drafting support for Engineering, Marketing, IT, Distribution, Production, and Management.
• Prepare work order estimates in SAP for marketing and service construction.
• Post as-built drawings for records and create DigSafe tickets as needed.
• Train new engineering staff on Berkshire Gas standards and CAD usage.
• Maintain standard CAD library and create standard connections.

Skills

CAD drafting

SAP

GasCalc

DigSafe

Map drafting

Training others

Tools

CAD

SAP

GasCalc

Job description

**POSITION – Union:** Senior Tech Support Specialist – Gas Engineering**NUMBER OF POSITIONS:** 1**LOCATION:** MA - Pittsfield **HOURLY RATE RANGE:** $38.41-$50.06**JOB DUTIES:*** Responsible for complete development of project CAD construction drawing packages which include: main installation and retirement, all services affected by project, Individual work orders in SAP for mains and all services.* Create main and service tables for each project and draft job procedures.* Confirm gas pipe flow pressures using GasCalc software* Draft new regulator stations and commercial meter sets using CAD and SAP.* Responsible for all leak survey CAD maps for every town Berkshire Gas covers. (Update yearly)* Add new accurate land base to composite maps so new mains can be easily posted.* Add station numbers from Mass DOT state highway maps to construction & composite drawings for all state highway projects.* Scan construction drawings jobs and save in a folder on the network drive by work order number for future viewing and records. Save in CAD and PDF form.* Log all Mass Highway jobs on the network drive. Review scope of project and added gas utilities if needed and returned to DOT to be updated.* Provide requested gas utility information to Mass DOT, surveying firms, engineering companies, city and town engineering departments and contractors.* Provide drafting needs for all of Engineering, Marketing, IT, Distribution Dept., Production Dept., Energy Dept., construction, and management.* Design services - responsible for work order estimates in SAP for marketing.* Service to construct - responsible for work order estimate in SAP, Cad drawing & dig-safe.* Customer charge projects, includes site visit and accompanying CAD drawing, dig-safe and permits and create a business partner in SAP and a DP80 CIAC quote in SAP.* Maintain plotters), order materials (example: plotter paper, toner, and service) when needed* Compile system maps in CAD (Pittsfield, North Adams, Adams, Greenfield & Williamstown)* Compile state compliance maps in in CAD for various towns (As required)* Create variant reports.* Add PEDA restriction areas to Pittsfield composite maps in CAD.* Assist in training new engineering employees on putting a project together in CAD and the use of the Berkshire Gas Company standards.* Maintain standard CAD library for engineering use. Create standard connections* Support operations manager with all mapping and drawing requests.* Post as-built main construction and service drawings for records department as needed.* Creates new DigSafe tickets for work orders.* Pre-marking the project for Digsafe.* Uses ZGServe in SAP to create service listings for each street of gas main installation project.**Competencies*** Be a role model* Be agile* Collaborate and Share* Develop Self & Others Empower to grow* Focus to achieve results* Technical Skills