Senior Technical Service Technician

Advanced Sterilization Products; Irvine (CA); On-site; Full time

Job summary

Advanced Sterilization Products is seeking a Senior Technical Service Technician to provide maintenance and support on equipment. The role involves working closely with field service teams and ensuring high customer satisfaction through effective technical support. This position requires experience with electro-mechanical medical devices and offers a competitive salary.

Benefits

Bonus eligibility

Qualifications

• 3-5 years technical service experience on medical equipment.
• 1-3 years experience with AA/AS diploma required.
• Must travel up to 30% of the time.

Responsibilities

• Provide planned and corrective maintenance on ASP equipment.
• Maintain service records in tracking software.
• Provide technical support via phone and email.

Skills

Technical Service

Electro-mechanical systems

Customer Support

Education

High School diploma

AA/AS diploma

Job description

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Under minimal supervision the Senior Technical Service Technician will provide planned and corrective maintenance service on ASP equipment, both in-house and at remote sites.

Responsibilities

• The Senior Technician is responsible for maintaining history records of work performed in service tracking software.
• Assist US Field Service by providing on-site planned and corrective maintenance on ASP equipment as backup to FSEs.
• Maintains inventory level of parts and kits needed to support repair activities on ASP equipment in Irvine location.
• Maintain technical service training systems used in training FSEs and Biomed engineers.
• Perform rework on subassemblies.
• Rework documented in service tracking software.
• Assist Technical Service Engineers to document service activities associated with new product development.
• Provide telephone and e-mail technical support to J&J and customer technical personnel throughout the product market.
• Responsible for communicating business related issues or opportunities to next management level
  
  

Qualifications

• 3-5 years technical service experience on electro-mechanical capital medical equipment with HS diploma;
• 1-3 years technical service experience on electro-mechanical capital medical equipment with AA/AS diploma is required.
• Travel up to 30% of the time
  
  

Fortive Corporation Overview

Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 17,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About Advanced Sterilization Products

ASP is a leading global provider of innovative sterilization and disinfection solutions, and a pioneer of low-temperature hydrogen peroxide sterilization technology.ASP’s mission is to protect patients during their most critical moments. We support healthcare facilities in the fight to protect patients against hospital acquired infections, which are a leading cause of morbidity and mortality. ASP’s products, which are sold globally, include the STERRAD system for sterilizing instruments and the EVOTECH and ENDOCLENS systems for endoscope reprocessing and cleaning.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [e-mail].

Bonus or Equity

This position is also eligible for bonus as part of the total compensation package.

Pay Range

The pay range for this position (in local currency) is 26.26 - 48.70 hourly

ASP is a leading global provider of innovative sterilization and disinfection solutions, and a pioneer of low-temperature hydrogen peroxide sterilization technology.ASP’s mission is to protect patients during their most critical moments. We support healthcare facilities in the fight to protect patients against hospital acquired infections, which are a leading cause of morbidity and mortality. ASP’s products, which are sold globally, include the STERRAD system for sterilizing instruments and the EVOTECH and ENDOCLENS systems for endoscope reprocessing and cleaning.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [e-mail].

This position is also eligible for bonus as part of the total compensation package.

The pay range for this position (in local currency) is 26.26 - 48.70 hourly

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Medical Equipment Manufacturing

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