Senior Technical Programs Lead — IT & Cybersecurity Services

Personified; United States; Remote; USD 90,000 - 140,000; Full time

Job summary

Personified is seeking a proactive IT and cybersecurity program partner to serve as the main point of contact for mission-driven clients, ensuring responsive, high-quality support while guiding programs from initiation to steady operation.

You will lead complex technical service projects from scoping through execution, manage timelines, coordinate across internal and external teams, and collaborate with the VP of Technical Programs to improve operations, drive scalability, and support client

Responsibilities

• Serve as the main point of contact and trusted partner for mission-driven clients, ensuring responsive, high-quality IT and cybersecurity support.
• Lead complex technical service projects from scoping through execution, managing timelines and coordinating across internal and external teams.
• Partner with the VP of Technical Programs and internal teams to improve operations, drive scalability, and support client onboarding.

Job description

Personified is seeking a proactive IT and cybersecurity program partner to serve as the main point of contact for mission-driven clients, ensuring responsive, high-quality support while guiding programs from initiation to steady operation.

You will lead complex technical service projects from scoping through execution, manage timelines, coordinate across internal and external teams, and collaborate with the VP of Technical Programs to improve operations, drive scalability, and support client