Senior Technical Program Manager, Trust & Infrastructure

Leadout Capital; San Francisco (CA); On-site; USD 180,000 - 280,000; Full time

Job summary

Salesforce seeks a Senior Technical Program Manager, Trust & Infrastructure to lead large-scale migration programs onto Hyperforce and related infrastructure initiatives. You will partner with Engineering, Capacity Planning, Product, Customer Enablement, and Operations to deliver predictable migrations at global scale, across internal external customers and new business.

This role thrives in ownership, delivery, and innovation, navigating challenges in a fast-paced environment.

Qualifications

• 8+ years of enterprise software/technical program or engineering management experience.
• Led complex, cross-functional technical programs end to end.
• Public cloud infrastructure understanding for migration approaches and readiness.
• Translate technical risks into business impact and executive decisions.

Responsibilities

• Lead complex, multi-team migration programs from initiation to closure with milestones and governance.
• Coordinate migrations across internal/external customers and net-new business with engineering and business partners.
• Run program cadences (Steering Committee) and publish risk/decision updates for leadership.
• Track risks, issues, dependencies; define program metrics; use data/AI to guide priorities and reporting.

Skills

Enterprise program management

Cross-functional leadership

Public cloud infrastructure

Data-driven decision making

Education

Related technical degree

Tools

AI tools

Job description

Technical Program Managers (TPMs) lead large-scale, cross-functional initiatives across Salesforce’s Technology & Products organizations, owning programs from initiation through closure. The Senior Technical Program Manager, Trust & Infrastructure is a senior individual contributor who leads programs migrating Salesforce customers and workloads onto and within Hyperforce, our infrastructure product built on third-party substrates like AWS and GCP.

You’ll partner with leaders across Engineering, Capacity Planning, Product, Customer Enablement, and Operations to deliver predictable, low-risk migrations at global scale, spanning existing internal and external customers and net-new business.

This is a fast-paced, dynamic environment with mission-critical deliverables and a steady stream of unforeseen challenges. It suits someone who thrives in a culture of ownership, delivery, and innovation.

What You’ll Actually Be Doing

• Lead complex, multi-team migration programs from initiation through closure, aligning teams around scope, vision, and business goals, with clear milestones, governance, and success criteria.
• Drive programs across multiple migration types, including existing internal and external customers and net-new business, aligning targets, sequencing, and readiness with engineering and business partners.
• Run program cadences, including Steering Committee meetings, to make decisions, remove obstacles, and manage escalations, and publish clear status for leaders with risks, asks, and decisions up front.
• Track risks, issues, and dependencies, define program metrics, and use data and AI tools to guide priorities and speed up planning and reporting.

You’re Our Person If...

• You have 8+ years of enterprise software/technical program or engineering management experience at an enterprise technology company, leading cloud infrastructure, platform migration, or SaaS programs.
• You’ve led complex, cross-functional technical programs end to end, including planning, dependency and risk management, governance, and stakeholder alignment.
• You understand public cloud infrastructure well enough to engage credibly with engineers on migration approaches and readiness.
• You turn technical risks into business impact and clear executive decisions, take ownership in ambiguity, and lead through influence without direct authority.

Even Better If...

• You’ve led large-scale cloud or multi-cloud migrations, or infrastructure consolidation programs, for mission-critical SaaS at global scale.
• You have experience with Portfolio Management or tenant provisioning and routing systems.
• You’ve built scalable handoff, intake, or operating models across multiple teams.
• You have a related technical degree.