Senior Technical Program Manager — Retail Tech & AI Delivery

Nordstrom; Seattle (WA); On-site; USD 110,000 - 170,000; Part time

Job summary

Nordstrom is seeking a Senior Technical Program Manager (Contract) in the Merch Tech Team to lead high-impact technology programs and deliver measurable ROI for customers and business teams. You will partner with Engineering, Product, and Operations to design, build, and launch end-to-end technology solutions with an emphasis on quality and speed.

You will manage stakeholder relationships, drive multi-year roadmaps, and oversee resource planning and budgeting.

Qualifications

• A 4-year degree in technical related field or equivalent experience.
• 5+ years of Technical Program Management experience.
• 5+ years of demonstrated successful program delivery.
• Experience managing stakeholder relationships and collaboration with Engineering, Product, Operations, Business.
• E-commerce technology and/or omnichannel experience are a must. Retail technology experience is a plus.

Responsibilities

• Manage programs of high impact, risk, complexity while building and executing integrated plans across multiple teams.
• Present demos, status updates and risk/mitigation strategies and communicate down the pyramid through VP level.
• Apply experience and technical knowledge to define the technical components of a multi-year capability roadmap.
• Successfully manage resource planning and a large team budget, accurately forecasting 6 months ahead.
• Use AI tools and AI-native operational models to deliver programs faster and more efficiently.

Skills

Stakeholder management

Cross-functional collaboration

Technical program management

AI tools usage

Education

Bachelor's/4-year technical degree or equivalent experience

Tools

Cloud

APIs

Windows stack

Open source

Database

Job description

Nordstrom is seeking a Senior Technical Program Manager (Contract) in the Merch Tech Team to lead high-impact technology programs and deliver measurable ROI for customers and business teams. You will partner with Engineering, Product, and Operations to design, build, and launch end-to-end technology solutions with an emphasis on quality and speed.

You will manage stakeholder relationships, drive multi-year roadmaps, and oversee resource planning and budgeting.