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Nordstrom is seeking a Senior Technical Program Manager (Contract) in the Merch Tech Team to lead high-impact technology programs and deliver measurable ROI for customers and business teams. You will partner with Engineering, Product, and Operations to design, build, and launch end-to-end technology solutions with an emphasis on quality and speed.
You will manage stakeholder relationships, drive multi-year roadmaps, and oversee resource planning and budgeting.
We are actively hiring for a Technical program Manager role. Please review the details below:
As a Senior Program Manager (Contract) at Nordstrom in Merch Tech Team, you will be a member of a team of
Technology professionals managing technical programs that deliver significant business value to Nordstrom and its
customers. You will identify unaddressed issues, work on solutions or find the appropriate owner to ensure only high-
quality deliverables are released. Success is measured in terms of Return on Investment (ROI), new capabilities, and
benefit delivery. The Senior Program Manager partners with internal stakeholders to develop, design, build and launch
technology solutions, and are responsible for end-to-end quality of what is released. This position interacts with people
in both business and technical roles to create specifications and resolve issues with an eye toward continuous
improvement. This position works across department and functional lines on a variety of programs that range in scope,
risk and complexity.
Manage programs of high impact, risk, complexity while building and executing integrated plans across multiple
teams.
Present demos, status updates and risk/mitigation strategies and communicate down the pyramid through VP
level.
Apply experience as well as technical, functional and customer expertise to define the technical components of
a multi-year capability roadmap.
Successfully manage resource planning and a large team budget, accurately forecasting 6 months ahead and
Possess strong level knowledge of technology (e.g. Cloud, APIs, services, Windows stack, open source, database
Use engineering lifecycle knowledge and prior experience to drive improvements.
Use AI tools, AI agents and AI Native operational model to deliver the programs faster and more efficiently.