Senior Technical Program Manager — Global Retail Tech

OUTFORM; Union City (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Outform Group is seeking a Senior Technical Project Manager to own and drive complex, high-visibility technology initiatives from concept through global deployment. This role requires a seasoned technical leader who thrives in ambiguity, navigates complexity with ease, and is comfortable rolling up their sleeves to deeply understand technologies that power modern retail experiences.

Curiosity, technical breadth, and strong execution discipline are essential.

Qualifications

• Strong foundation in both hardware and software systems with ability to engage in deep technical discussions.
• Prior experience with LED systems, digital signage, and retail technology highly preferred.
• Familiarity with wiring schematics, integration maps, and technology BOMs.
• Hands-on technical aptitude (e.g., PC building, coding, home networking, video editing, or interactive technology tinkering).

Responsibilities

• Provide senior-level oversight across multiple concurrent technology programs, ensuring technical feasibility, design excellence, and flawless execution within scope, timeline, and budget.
• Evaluate project opportunities, define high-level architecture, determine resource needs, and guide teams through complex decision-making.
• Lead the development and integration of hardware, software, and physical display systems, ensuring seamless performance in demanding retail environments.
• Build and maintain high-trust relationships with engineers, designers, fabricators, and manufacturing partners across global time zones.
• Define technical requirements, develop comprehensive technology BOMs, and guide sourcing, procurement, and estimation strategies.
• Serve as the primary technical point of contact for clients, translating their goals into actionable technical plans and delivering executive-level communication.
• Oversee large-scale project roadmaps, risk mitigation strategies, and milestone tracking across multiple parallel workstreams.
• Maintain and evolve technical documentation, including wiring schematics, integration maps, digital die lines, and BOMs.
• Define and implement documentation standards, QA processes, and best practices for installation, support, and troubleshooting.
• Lead internal and external status meetings, delivering clear updates to senior stakeholders.

Skills

Hardware & Software

LED & Digital Signage

Schematic & BOMs

Hands-on Tech Aptitude

Education

Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related technical field preferred; equivalent work experience accepted.

Tools

Wiring schematics

Integration maps

Technology BOMs

Job description

Outform Group is seeking a Senior Technical Project Manager to own and drive complex, high-visibility technology initiatives from concept through global deployment. This role requires a seasoned technical leader who thrives in ambiguity, navigates complexity with ease, and is comfortable rolling up their sleeves to deeply understand technologies that power modern retail experiences.

Curiosity, technical breadth, and strong execution discipline are essential.