Senior Technical Program Manager - CI/CD & Automation

JPMorganChase; Columbus (OH); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Health care coverage

On-site wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase in Columbus seeks a Lead Technical Program Manager to drive complex technology programs within the Engineering Tools & Productivity team. You will lead cross-functional delivery, champion agile practices, and shape risk management and operational planning to ensure high-quality service delivery.

With 8+ years in technical program management, you will influence engineering and product leaders, apply data-driven metrics, and advance CI/CD capabilities that align with business goals

Qualifications

• 8+ years of experience leading complex technology initiatives in large organizations.
• Strong stakeholder management across engineering, product, and business leaders.
• Ability to reason through system behavior, production issues, and reliability trade-offs with senior engineers.
• Proven track record delivering dependencies, risks, and delivery in fast-paced agile environments.
• Data-driven approach with metrics/OKRs to measure impact and drive improvements.
• Technical fluency across CI/CD, SDLC, release engineering, observability, incident management.

Responsibilities

• Develop and execute comprehensive program plans (scope, milestones, dependencies, resourcing, timelines) to ensure on-time delivery of ET&P capabilities
• Partner with engineering and product to define requirements, success metrics/OKRs, and roadmaps aligned to business and developer outcomes
• Identify and mitigate risks; proactively address roadblocks and implement contingency plans to maintain momentum
• Drive cross-functional execution across engineering, product, architecture, cybersecurity, and operations to deliver integrated outcomes
• Establish and maintain program operating rhythm (intake, prioritization, dependency management, release planning, status reporting, and governance)
• Champion adoption of agile ways of working and continuous improvement across teams
• Drive programs that deliver and improve CI/CD and release capabilities by partnering with engineering teams; define requirements, manage roadmap/dependencies, and track outcomes
• Leverage data-driven insights to improve adoption and productivity (e.g., active usage, DORA metrics, incident trends, lead time)

Skills

Stakeholder management

Data-driven decision making

System reasoning

Dependencies and risk management

Agile / CI/CD awareness

Technical fluency: CI/CD, SDLC, observ

Job description

JPMorgan Chase in Columbus seeks a Lead Technical Program Manager to drive complex technology programs within the Engineering Tools & Productivity team. You will lead cross-functional delivery, champion agile practices, and shape risk management and operational planning to ensure high-quality service delivery.

With 8+ years in technical program management, you will influence engineering and product leaders, apply data-driven metrics, and advance CI/CD capabilities that align with business goals