Senior Technical Program Manager

Modernizing Medicine, Inc.; United States; Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

Comprehensive benefits

PTO & parental leave

Life & disability insurance

Flexible Spending Account

LinkedIn Learning access

Hybrid/Remote options

Weekly meals

Job summary

ModMed is seeking a Senior Technical Program Manager / Release Train Engineer to lead our Agile Release Train (ART) and quarterly PI Planning. You will orchestrate cross-functional alignment among engineering, product, and business stakeholders, optimize value flow, and mentor teams in SAFe practices.

Practical GenAI use to automate reports and drive predictability is essential. You will partner with senior leadership to shape roadmaps, manage risks, dependencies, and DevOps adoption across both

Qualifications

• 5+ years delivering large-scale software programs with SAFe or Agile.
• Proven ability to run PI Planning and manage dependencies.
• Experience guiding AI/ML development lifecycles and data teams.

Responsibilities

• Lead ART ceremonies, PI Planning, and Inspect & Adapt workshops.
• Coach scrum teams and align engineering, product, and business goals.
• Translate objectives into measurable program outcomes and roadmaps.
• Foster continuous improvement and SAFe maturity across teams.
• Leverage GenAI to draft reports, summarize plans, and present data.

Skills

PI Planning

SAFe

Agile coaching

Cross-functional leadership

GenAI reporting

Stakeholder communication

AI/ML lifecycle

DevOps awareness

Tools

Jira

Azure DevOps

MLOps tools

Job description

Join the Team Modernizing Medicine At ModMed, we're not just building software—we're reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence

When you join ModMed, you're joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:

Consistently ranked as a Top Place to Work 2025

Globee Business Awards: Gold Globee for "Technology Team of the Year" 2025

Black Book Awards: Ranked #1 EHR in 11 Specialties

Florida Venture Forum: Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started. Ready to modernize medicine with us?

Job Description Summary

ModMed is seeking a dynamic and experienced Senior Technical Program Manager / Release Train Engineer (RTE) to lead our Agile Release Train (ART). This pivotal role is responsible for orchestrating our quarterly PI Planning process, facilitating all ART ceremonies, and driving cross-functional alignment between engineering, product, and business stakeholders. The ideal candidate will be a master of value stream management, adept at streamlining dependencies, managing risks, and optimizing the flow of work for both traditional SDLC and iterative AI/ML development lifecycles. Beyond day-to-day program execution, you will partner with senior leadership to shape technical roadmaps, champion continuous improvement, and mentor teams in SAFe best practices. This position uniquely requires practical, hands‑on experience using generative AI tools to automate reports, derive data-driven insights, and enhance program predictability. This role is pivotal in orchestrating PI Planning, streamlining dependencies, and ensuring alignment across engineering, product, and business stakeholders.

ART Leadership & Execution

Own and facilitate all ART ceremonies, including PI Planning, ART Syncs, Inspect & Adapt workshops, and System Demos. Lead, coach, and mentor scrum teams, empowering them to deliver on PI objectives with measurable business impact. Drive cross-team alignment with Product Management, Engineering and Architecture to ensure execution remains tightly coupled with strategy. Translate Team PI Objectives into Program PI Objectives and ensure high-visibility communication across the organization.

Value Stream & Technical Program Management

Optimize the flow of value across the ART, proactively identifying and managing risks, dependencies, and impediments to keep delivery on track. Apply a deep understanding of both the traditional SDLC and the iterative AI/ML development lifecycle to manage technical complexities and guide data science, engineering, and MLOps teams. Implement and maintain metrics, dashboards, and information radiators to measure ART health, predictability, and throughput. Facilitate seamless collaboration and communication across distributed, matrixed teams, acting as the primary translator between technical and non-technical stakeholders.

Strategic Alignment & Continuous Improvement

Partner with senior leadership to shape technical roadmaps, inform capacity planning, and assist with resource allocation. Champion Agile and SAFe practices and drive continuous improvement, guiding the adoption of DevOps, Release on Demand, and Lean UX across the value stream. Act as a thought leader and mentor, helping to evolve the Program Management and Agile practices within the organization.

Practical AI Skills

AI-Powered Communication: Using GenAI tools to draft status reports, create first drafts of project plans, summarize long documents, and prepare stakeholder presentations. Data-Driven Insights: Using AI to analyze project data, predict potential risks, or identify bottlenecks in your team's workflow. Task Automation: Automating your own repetitive tasks so you can focus on high‑value strategic work.

ModMed Benefits Highlight

• United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs
• Company paid Life and Disability benefits
• Flexible Spending Account, and Employee Assistance Programs
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US)
• Hybrid office-based roles and remote availability for some roles
• Weekly catered breakfast and lunch
• treadmill workstations
• Zen, and wellness rooms within our BRIC headquarters

It takes more than just a great product to modernize medicine. It takes a great team. The work we do makes a difference. Our web and mobile applications are transforming healthcare information technology to increase practice efficiency and improve patient outcomes.