Senior Technical Program Manager

b.well Connected Health; Chicago (IL); Remote; USD 110,000 - 170,000; Full time

Job summary

An established industry player is seeking a Senior Technical Program Manager to lead cross-functional teams in delivering impactful technology solutions. In this fully remote role, you'll leverage your expertise in Agile methodologies and program management to tackle significant challenges in the healthcare sector. Your contributions will be pivotal in transforming the way consumers interact with healthcare systems, ensuring quality and efficiency in service delivery. Join a diverse and innovative team committed to making a meaningful impact through technology, and help shape the future of healthcare for millions worldwide.

Benefits

Stock options

Comprehensive benefits

Incentive pay

Qualifications

• 5+ years in technical program management within SaaS.
• Experience in Agile, Lean, and iterative development processes.
• Strong communication skills to convey goals and requirements.

Responsibilities

• Support stakeholders in executing critical business programs.
• Manage release activities and produce end of sprint reports.
• Collaborate with engineers to refine requirements and solutions.

Skills

Technical Program Management

Agile Methodologies

SaaS Products

Data-Driven Decision Making

Interpersonal Communication

Risk Management

Problem-Solving

Collaboration

Tools

Jira

Confluence

Google Sheets

GitHub

Jenkins

Job description

Position: Senior Technical Program Manager

Location: Remote

Job Id: 348

# of Openings: 2

Senior Technical Program Manager

This job is open to fully remote work.

As the Sr. Technical Program Manager, you will serve as a technical, program, and agile expert for a cross-functional team delivering on key products & services of the b.well business & technology portfolio.

If you are seeking an opportunity to apply your Technology, Agile, and Program managing talents to help fix America’s largest industry challenges, then look no further. As a Sr. TPM at b.well, you will be directly engaged in mission critical efforts to enable technology as the rapid accelerator of a very meaningful global cause to transform the way people interact with healthcare systems. You will be making an impact that serves millions of consumers around the digital world through the power of technology (and talent).

What You'll Do:

• Directly support business stakeholders to define, align, execute, and operate on critical business programs that will enable our mission to rapidly deliver Value to customers, with Speed, Quality, Efficiency, and Real-time learning.
• Foster a Lean-Agile culture that is adaptive and evolving to the needs of the business & team, with bias for continuous & iterative improvement, team collaboration, and customer results.
• Plan, negotiate, and manage all release activities sprint over sprint and produce end of sprint reports to keep project dashboards current.
• Anticipate bottlenecks, assess risks, provide escalation management, and work with the teams to balance business needs with technical constraints.
• Partner closely with engineers to derive and refine requirements to bring solutions to the business with agility and speed.
• Cultivate solid collaboration amidst a vibrant global & diverse engineering team.
• Lead with a high level of integrity, accountability and agility to navigate iterations and change course when needed.

We Believe in Team Members Who:

• Transform challenges into innovative solutions - Be Solution Focused.
• Use data as a compass for strategic choices - Be Data-Driven.
• Drive with purpose and flexibility - Be Truly Agile.
• Own outcomes with confidence and clarity - Be Accountable and Decisive.

Notches in your belt:

• 5+ years of experience in a technical program management or development role within a SaaS product environment.
• Proven track record of delivery of high quality, high impact business solutions served by high performance technology teams with discipline in execution & culture of teamwork.
• Solid interpersonal verbal and written communication skills to convey crisp and concise goals, requirements, plans, progress and performance.
• Ability to simplify complex ideas and problems.
• Solid experience in Agile, Lean, Extreme, and/or iterative development processes with adaptive, continuous improvement mindset to meet the goals of the business, the team, the challenge at hand.
• Detail-oriented, highly-organized and works collaboratively in a flat, inter-disciplinary organization structure.
• Solid data-driven decision-making, metric enabled operations, and risk management skills.
• Self-starter, ownership attitudes and ability to work with little supervision with a bias for action.
• Experience with live site operations, triaging, bug tracking, rapid delivery, and management tools such as Jira/Confluence, Google Sheets, GitHub, Jenkins, reporting & analytics tools, etc.
• Demonstrated experience in driving results across 2+ agile teams, showcasing ability to manage complex, multi-team initiatives and ensure aligned, efficient delivery.

Great To Have:

• Startup experience.
• Experience in Lean-Startup, Data-Driven, MVP, AB-Test delivery.
• Experience with prevalent web technologies, tools, and services.
• Setting up, configuring, and maintaining project/issue management tools such as Jira.
• Ability to write scripts to automatically populate project dashboards to keep it current.
• Experience in CI/CD environment.

Blow Us Away:

• Significant technical capabilities in web application and/or mobile app development.
• Experience as a software or test engineer.
• Experience in digital health or healthcare.

The target salary range for this position is $110,000 - $170,000 annually and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Data shows that women, people of color, and other underrepresented groups may be less likely to apply for jobs unless they believe they are a perfect match. But b.well holds diversity amongst its key values, and we have a strong commitment to building our workforce and products through that lens.

You don't have to check every box in this job description to be a great fit for the role! If you're excited about this position and the prospect of working for b.well, please apply. If it turns out this role isn't for you, there may be other openings that could align with your experience and expertise!

We are committed to an inclusive and diverse b.well. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.