Sr. Technical Program Manager

IBM; Denver (CO); Remote; USD 120,000 - 150,000; Full time

Job summary

A leading technology company is seeking a Sr. Technical Program Manager to lead cross-functional programs and enhance cloud solutions. The ideal candidate will have a strong background in cloud platforms and R&D management, driving initiatives that ensure product success and customer satisfaction. This role requires excellent communication and problem-solving skills, with a focus on delivering value in a remote work environment.

Qualifications

• Experience in R&D program management driving projects through full product lifecycle.
• Knowledge of PCI and compliance in cloud platforms.

Responsibilities

• Drive outcomes by implementing telemetry solutions efficiently.
• Manage collaboration between engineering, product, and design teams.
• Establish standards for processes promoting high-quality product delivery.

Skills

Communication

Problem Solving

Collaboration

Education

Bachelor's Degree

Tools

Cloud Technologies

Distributed Software Architecture

Job description

Join to apply for the Sr. Technical Program Manager role at IBM

Introduction
A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.

Your Role And Responsibilities
HashiCorp is looking for an experienced Senior Technical Program Manager with a strong background in cloud platform and a demonstrated history with compliance work, with PCI knowledge as a bonus. The selected candidate will impact product and customer success through personal accountability, a demonstrated track record of success, subject matter expertise, and great interpersonal relationships.
As part of the R&D Operations team, you'll improve and execute on the operations of the R&D organization, including Hashicorp Cloud Platform and/or Internal Platform. You will drive complex programs and initiatives requiring close cross-functional collaboration across multiple disciplines and products in a fast-paced environment.
You will be responsible for bringing alignment and meaningful collaboration across engineering, product, design, security, GRC, marketing, pricing, and other cross-functional partners. You should have a strong appreciation for scaling up processes, thrive in a dynamic environment, and have excellent interpersonal skills.
Our R&D team, as well as other cross-functional teams you'll work with, are almost entirely remote. While prior experience working remotely isn't required, we seek team members who perform well given a high level of independence within an evolving working model. Excellent systems thinking, collaboration, communication, and team-building skills are essential to collaborate effectively with organizational leaders in other functions.

What You’ll Do (Responsibilities)
- Drive outcomes, not outputs. Your background and experience will help define and implement an end-to-end telemetry solution quickly and efficiently.
- Lead coordination for cross-product programs to ensure the overall program is aligned (end result, milestones, dependencies, and more).
- Work closely with leadership to drive the execution of strategic initiatives, such as telemetry, by proactively identifying risks & obstacles along with mitigation plans.
- Manage collaboration between engineering, product, design, and non-R&D functions by identifying priorities, defining cross-functional milestones, and delivering to plans.
- Create and maintain program pages in line with the standard R&D Ops template.
- Own systems for project documentation, status tracking, portfolios, data dashboards, and communication between project stakeholders to ensure overall program health.
- Establish, drive, and continuously improve standards for processes that promote high-quality product delivery and team efficiency.
- Contribute to an environment conducive to excellent execution and remove obstacles to project completion.
- Work closely with leadership and operational teams on priority and productivity process improvements that aid in delivering value faster with greater accuracy and confidence.
This job can be performed from anywhere in the US.

Preferred Education
Bachelor's Degree

Required Technical And Professional Expertise

• Experience within a cloud platform organization
• Experience in an R&D program management role driving projects through full product lifecycle
• Knowledge of distributed software architecture and cloud technologies
• Proven ability to creatively solve complex problems
• Strong verbal & written communication skills, understanding stakeholder needs, and a track record of project delivery

Preferred Technical And Professional Experience

• Experience with PCI, compliance, and cloud platform deliverables
• Familiarity with HashiCorp products
• Experience working cross-functionally in a rapidly growing organization delivering enterprise software
• Strong bias for action and ability to deal with ambiguity

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Project Management and Information Technology

Industries

• IT Services and IT Consulting