senior technical product manager, Cloud Foundations (Seattle, WA)

Starbucks Corp.; Seattle (WA); Sur place; USD 140 000 - 200 000; Plein temps

Résumé du poste

Starbucks Corp. in Seattle is seeking a senior technical product manager to own the Cloud Foundation Services roadmap, partner with engineering, security, FinOps, and platform teams, and drive adoption of a scalable cloud foundation.

You will translate partner needs into epics and features, balance near-term delivery with long‑term platform evolution, and lead with a data-driven, customer-obsessed product mindset to enable Starbucks engineering teams.

Description du poste

Now Brewing: sr. technical product manager - Cloud Foundations! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

As a Starbucks sr. technical product manager, you will . . .

Help shape and deliver the product strategy for Cloud Foundation Services (CFS), the secure, scalable, Starbucks-built cloud platform that enables engineering teams to build, deploy, observe, and operate modern services. You will treat the platform as a product, translating partner needs, cloud strategy, security and governance requirements, and engineering opportunities into a clear roadmap and measurable outcomes.

You will partner closely with platform engineering, architecture, security, FinOps, and application teams to simplify cloud adoption, improve developer experience, and expand reusable paved-road capabilities. The role will balance near-term delivery with the long-term evolution of landing zones, cloud control-plane capabilities, automated guardrails, CI/CD integration, observability, resilience, and self-service experiences across Starbucks Technology.

What you'll do

Product Definition & Value

Define and maintain the product vision, strategy, and roadmap for Cloud Foundation Services in alignment with Starbucks cloud strategy, architecture direction, security expectations, and business priorities.

Discover and articulate partner problems, desired outcomes, and technical opportunities; convert them into well-formed epics, features, user stories, and acceptance criteria.

Own prioritization across platform capabilities, technical debt, security and compliance commitments, reliability improvements, and developer-experience investments using a transparent value-based model.

Define functional and non-functional requirements, including performance, scalability, resilience, usability, accessibility, security, privacy, compliance, supportability, and business continuity.

Partner with engineering and architecture to evaluate solution options, document tradeoffs, and ensure capabilities align with transitional and target-state cloud architecture.

Champion reusable paved roads, self-service patterns, automation, and consistent guardrails rather than one-off infrastructure or application-specific solutions.

Represent the voice of engineering teams using the platform while balancing enterprise standards, operational sustainability, and long-term product health.

Customer Discovery, Analytics & KPIs

Build an ongoing discovery practice with application teams, platform users, architects, security partners, and operations teams to identify friction and validate priorities.

Define product-health, adoption, delivery, reliability, and developer-experience metrics; establish dashboard and reporting requirements that make progress and tradeoffs visible.

Use qualitative feedback and quantitative data to measure feature value after launch, identify gaps, and feed learning back into the roadmap and backlog.

Develop measurable outcomes for improvements such as onboarding lead time, self-service adoption, deployment success, policy compliance, platform availability, support demand, and cloud cost visibility.

Present concise, data-driven recommendations to product, engineering, and technology leaders.

Leadership & Communication

Own effective working relationships with Cloud Foundations engineering leaders and partner teams across Starbucks Technology.

Facilitate alignment among engineering, architecture, security, FinOps, operations, and business stakeholders when requirements or priorities compete.

Eliminate ambiguity by framing decisions, options, assumptions, dependencies, risks, and decision owners clearly.

Communicate roadmap intent, delivery progress, product outcomes, and changes in priority to technical and executive audiences.

Influence without direct authority, negotiate practical tradeoffs, and resolve most cross-functional issues independently.

Help teams strengthen product-thinking, customer empathy, outcome measurement, and backlog quality.

Product Planning & Delivery

Manage the product backlog and planning rhythm in close partnership with engineering leadership and delivery partners.

Work with cross-functional engineering teams on discovery, feature sizing, sequencing, dependency management, release planning and readiness.

Validate delivered capabilities against acceptance criteria and intended outcomes; facilitate partner review and user acceptance where appropriate.

Identify and remove product-level blockers, elevate decisions early, and keep stakeholders aligned on scope, milestones, and tradeoffs.

Practice iterative, agile product development and continuously improve product lifecycle, feedback, and release mechanisms.

Coordinate launch, adoption, documentation, enablement, and cha