Senior Technical Product Manager

EXL; United States; Remote; CAD 100,000 - 130,000; Full time

Job summary

A leading financial services company is seeking a Senior Technical Product Manager for their Decision Platform. The ideal candidate will have over 8 years of product management experience, specifically in FinTech or lending environments. This remote role involves optimizing a decision engine, managing complex API integrations, and mentoring team members. Candidates must possess excellent analytical and communication skills, along with a Bachelor’s degree in a related field. Join a dynamic team focused on driving strategic product decisions.

Qualifications

• 8+ years of product management experience in FinTech, lending, or a high-growth financial services environment.
• 5+ years of experience managing a decision engine in a lending context.
• Solid understanding of the Merchant Cash Advance lifecycle.
• Experience with API integrations and complex data flows.

Responsibilities

• Own the product roadmap for the decision engine.
• Manage API integrations and optimize data flow.
• Drive complex projects in decisioning and offer drafting.
• Act as a liaison between engineers and business stakeholders.
• Define and monitor key performance indicators.
• Mentor newer team members and propose business improvements.

Skills

Product management

Decision engine optimization

API integrations

Data analysis (SQL, Python, Excel)

Coaching and mentorship

Education

Bachelor’s degree in Business, Finance, or Computer Science

Job description

Overview

Title: Senior Technical Product Manager, Decision Platform
Location: Remote
Duration: Full Time

In this role you will

• Decision Engine Optimization: Own the product roadmap for the decision engine, focusing on maximizing approval rates and minimizing risk exposure, while also balancing this against improving the speed and accuracy of offer generation across multiple workstreams to drive funding volume.
• Integration & Workflow: Manage the API integrations and data exchange between the third-party decision engine and our internal core applications. Implement technical solutions to optimize data flow stability, scalability, and accuracy.
• Project Ownership: Own complex projects within the decisioning and offer drafting space, driving them from ideation through launch and post-release analysis.
• Liaison Role: Act as the liaison between engineers and business stakeholders (Pricing & Strategy, Underwriting, Sales). You must be able to explain technical concepts to non-technical team members and vice versa.
• Performance & Analysis: Define and monitor key performance indicators (KPIs) and execute A/B tests to continuously refine decisioning parameters, communicating solutions and impacts to stakeholders.
• Mentorship/Coaching: Mentor newer team members within the product organization, raising issues, suggestions, and proposing new ideas to increase development and engagement of your team members.
• Business Knowledge: Educate and coach others on business processes related to financing and offer drafting. Participate actively in identifying and proposing business process improvements across the larger workstream.
• Market & Systems Knowledge: Expand product knowledge to include similar internal and competitive systems, leveraging this market intelligence to enable effective product decision-making.

Role Requirements

• 8+ years of product management experience, preferably in FinTech, lending, or a high-growth financial services environment.
• 5+ years of direct experience managing and optimizing a decision engine (e.g., Taktile, FICO Blaze, Zoot, Encino, Provenir, Lendflow, or similar complex rules/scoring engines) within a lending context (MCA, SMB, Credit Card, or related).
• Solid understanding of the Merchant Cash Advance (MCA) or Revenue Based Financing lifecycle.
• Demonstrated experience with API integrations and managing complex data flows between disparate systems.
• Strong analytical skills with a proven track record of using data (SQL, Python, or advanced Excel) to define product strategy and measure results.
• A proven ability to be coachable, open to receiving and implementing feedback and engaging in complex strategic evaluations throughout the product lifecycle.
• Bachelor’s degree in business, Finance, Computer Science, or a related quantitative field.
• Professionalism & Judgment: Display exceptional professionalism (punctuality, attitude, teamwork) and demonstrate sound judgment in all product decisions.