Senior Technical PM - Remote AI Automation Projects

OneReach.ai; United States; Remote; USD 110,000 - 160,000; Full time

Job summary

OneReach.ai is seeking a Technical Account Manager to lead planning and delivery across multiple projects, aligning with customer goals. You will develop expertise in the OneReach.ai Communication Studio (Voice, SMS, NLU, low-code/no-code) and maintain account roadmaps with cross‑stakeholder visibility.

Ideal candidates have 5+ years in technical account or project management, with a track record of balancing delivery with client relationships and stakeholder communication.

Qualifications

• 5+ years of experience in technical account management or technical project/program management in a software, automation, or technology-driven environment.
• Bachelor’s degree in a technical field (Computer Science, Engineering, or related) or equivalent hands‑on experience.
• Demonstrated experience working directly with clients or enterprise stakeholders, balancing delivery execution with relationship management.

Responsibilities

• Lead planning and delivery of multiple concurrent projects, ensuring alignment with customer goals and organizational priorities.
• Build expertise in the OneReach.ai Communication Studio and related technologies (Voice, SMS, NLU, low-code/no-code).
• Develop and maintain account roadmaps, ensuring visibility, accountability, and clear progress reporting across stakeholders.

Education

Bachelor’s degree in a technical field (Computer Science, Engineering, or related) or equivalent hands-on experience

Tools

OneReach.ai Communication Studio

Voice

SMS

NLU

Low-code/No-code

Job description

OneReach.ai is seeking a Technical Account Manager to lead planning and delivery across multiple projects, aligning with customer goals. You will develop expertise in the OneReach.ai Communication Studio (Voice, SMS, NLU, low-code/no-code) and maintain account roadmaps with cross‑stakeholder visibility.

Ideal candidates have 5+ years in technical account or project management, with a track record of balancing delivery with client relationships and stakeholder communication.