The Senior Technical Integration Specialist plays a critical role in supporting the onboarding and integration of new healthcare practices, clinical data sources, payer claims data, and third-party technology vendors. This individual is responsible for leading complex technical implementation projects, coordinating cross-functional integration efforts, and ensuring the successful deployment of AI-powered and data-driven healthcare solutions.
Serving as a key technical liaison between internal teams, healthcare clients, and external vendors, the Senior Technical Integration Specialist oversees the integration lifecycle from initial discovery and requirements gathering through implementation, testing, go-live, and ongoing support. The ideal candidate brings strong technical expertise in healthcare data standards, system integrations, data quality, and project management, along with the ability to translate complex technical requirements into scalable solutions.
What You’ll Be Doing
- Lead Technical Implementations: Serve as the primary technical point of contact for internal and external stakeholders throughout client onboarding, implementation, and integration initiatives.
- Manage Data and System Integrations: Lead and execute complex integration projects involving electronic medical records (EMRs), third-party vendors, payer claims data, data retrievals, API connections, ETL pipelines, and SFTP data feeds.
- Drive Cross-Functional Collaboration: Facilitate discussions between technical, clinical, operational, engineering, and business stakeholders to establish requirements, resolve dependencies, and drive implementation milestones.
- Design Integration Solutions: Develop, document, and present technical architecture, data flow diagrams, integration workflows, and implementation strategies to support successful delivery.
- Translate Business and Clinical Requirements: Convert clinical and operational needs into technical specifications, system configurations, data mappings, and scalable integration workflows.
- Develop Technical Documentation: Create and maintain comprehensive integration documentation, including technical specifications, data flow diagrams, workflow processes, implementation guides, troubleshooting procedures, and standard operating procedures (SOPs).
- Ensure Data Quality and Accuracy: Perform data quality assurance (QA) and validation activities through SQL queries, scripts, and manual testing to verify data completeness, accuracy, consistency, and format compliance.
- Troubleshoot Integration Issues: Identify, investigate, and resolve complex integration and data-related issues while coordinating with engineering, vendor, and client teams to drive timely resolution.
- Oversee Go-Live Activities: Manage implementation readiness, deployment planning, testing, go-live execution, and post-implementation support to ensure seamless transitions into production.
- Drive Continuous Improvement: Identify opportunities to improve integration processes, standardize workflows, enhance data quality, and increase implementation efficiency and scalability.
What You’ll Need for Success
Education & Experience
- Bachelor's degree in a quantitative or technical discipline, such as Computer Science, Health Informatics, Information Systems, Statistics, or equivalent practical experience.
- 3+ years of experience in technical implementation, healthcare data integration, systems integration, or data analytics within the healthcare industry.
- Demonstrated experience leading technical implementation projects, including healthcare client onboarding, vendor integrations, and complex data integration initiatives.
Technical Skills & Expertise
- Strong understanding of healthcare data formats and interoperability standards, including HL7, FHIR, C-CDA, XML, and JSON.
- Familiarity with clinical vocabularies and coding systems, including CPT, ICD-10, SNOMED CT, NPI, and RxNorm.
- Extensive experience with data integration technologies and processes, including ETL pipelines, data normalization, data transformation, processing, SFTP, and API integrations.
- Working knowledge of SQL, Python, and Bash for data querying, analysis, troubleshooting, and script execution.
- Experience with data quality assurance, validation, reconciliation, and troubleshooting processes.
- Familiarity with cloud platforms and services such as AWS (S3, Lambda, Step Functions), Google Cloud Platform (GCP), or Microsoft Azure.
- Proficiency with project management, collaboration, and technical documentation tools, including Jira and Confluence.
Healthcare & Business Acumen
- Strong understanding of healthcare data workflows and operational processes, including care management, risk adjustment, quality improvement, revenue cycle management, prior authorizations, and value-based care.
- Ability to understand complex clinical and operational requirements and translate them into technical integration solutions.
- Experience working directly with healthcare practices, payers, EMR vendors, and third-party technology partners.
- Exceptional communication and presentation skills, with the ability to effectively engage both technical and non-technical stakeholders.
- Demonstrated ability to independently manage multiple technical projects, competing priorities, and implementation timelines.
- Strong analytical, problem-solving, and critical-thinking skills, with the ability to navigate complex technical challenges.
- Proven ability to take ownership, drive accountability, influence cross-functional teams, and deliver results in a fast-paced, evolving healthcare technology environment.