Principal Solution Architect - Healthcare

Sagility; United States; On-site; USD 120,000 - 160,000; Full time

Job summary

Sagility is a trusted partner for healthcare operations transformation. We are seeking a solutions architect to translate business needs into scalable architectures, lead client workshops, and shape pre-sales strategies that connect clinical workflows with technology platforms.

You will work with HL7, FHIR, HIPAA standards and integrate with Epic/Cerner, collaborating with cross-functional teams to deliver measurable value and cost-effective solutions.

Qualifications

• Knowledge of healthcare payer/provider systems, HL7/FHIR, and HIPAA regulatory requirements.
• Proven ability to design high-level healthcare payer solutions using COTS products and custom components.
• Automation, RPA, analytics, and GenAI experience is a plus.
• Business storytelling: translate technical concepts into business value.
• Customer-facing experience in pre-sales, solutioning, or consulting.
• Analytical ability to tackle complex requirements and derive effective solutions.
• Clear written and verbal communication; ability to lead cross-functional teams.
• Experience with project management methodologies and coordinating stakeholders.
• Leadership: mentor junior staff and influence technical decisions.
• Business acumen: align tech decisions with business impact.
• Problem-solving: proactive in identifying issues and solutions.
• Adaptability: flexible in changing requirements and priorities.

Responsibilities

• Translate complex technical solutions into clear, outcome-focused narratives tailored to customer challenges and opportunities.
• Lead or participate in client discovery sessions, workshops, and whiteboarding to uncover pain points and co-create solutions.
• Create pre-sales/high-level architectural blueprints and data-flow models detailing system structure and integration points.
• Architect solutions that leverage HL7, FHIR, HIPAA and integrate with healthcare platforms (Epic, Cerner).
• Define integration strategies and implementation plans with delivery teams.
• Estimate and size IT operations and cloud infra requirements for delivery.
• Support sales with collateral, demos, and value propositions.
• Mentor junior staff and contribute to best practices in solutioning.
• Define and track metrics for solution success and value delivery.

Skills

Healthcare systems

Technical design

Automation

Business storytelling

Customer-facing

Analytical thinking

Communication

Project management

Leadership

Business acumen

Problem solving

Adaptability

Job description

Sagility is a trusted partner for healthcare operations transformation, helping organizations unlock value across complex healthcare workflows. With more than 25 years of healthcare domain expertise, Sagility combines deep operational knowledge with AI-enabled technology and intelligent automation to improve efficiency, strengthen decision-making, and elevate experiences for members, patients, providers, and stakeholders across the healthcare ecosystem.Sagility’s capabilities span end-to-end healthcare operations, including claims administration, payment integrity, clinical and care management support, member and provider engagement, revenue cycle services, and advanced analytics. Today, nearly 50,000 specialists, clinicians, technologists, and operations professionals support healthcare organizations globally through trusted collaboration and technology-led transformation.

Key Responsibilities

• Business Value Storytelling: Translate complex technical solutions into clear, outcome-focused narratives tailored to customer business challenges and opportunities.
• AI Capabilities: Proven experience integrating AI technologies into bundled technology and service offerings, with demonstrated exposure to leveraging AI as a core component of digital transformation initiatives.
• Customer Workshops & Discovery: Lead or participate in client discovery sessions, workshops, and whiteboarding to uncover pain points and co-create solution approaches.
• Solution Architecture Development: Create pre-sales/high-level business and technical architectural blueprints and models that outline system structure, integration points, and data flows.
• Healthcare Architecture Leadership: Architect solutions that leverage industry standards (HL7, FHIR, HIPAA, etc.) and integrate with leading healthcare platforms (Epic, Cerner, etc.).
• Integration Strategy and Implementation Plan: Work with technology delivery teams to define integration approaches with existing systems and pre-sales implementation plans.
• IT Production Support and Operations: Estimate and size IT operations, working with teams that support Cloud Infra, Application Support, and third-party SaaS/hosted solutions.
• Effort Estimation and Optimization: Estimate and optimize technology implementation and ongoing costs, providing inputs to the pricing team.
• Solution to Delivery Transition: Ensure smooth handoff from solution design to delivery teams.
• Governance & Compliance: Ensure solutions adhere to organizational policies, legal regulations, and industry standards, including security, privacy, and accessibility requirements.
• Sales Enablement: Partner with sales and marketing to develop solution collateral, case studies, and demo scripts that highlight business impact.
• Stakeholder Communication: Serve as a technical advisor to management, project teams, and external partners, presenting complex ideas in accessible terms.
• Metrics & Outcomes: Define and track key metrics for solution success, such as win rates, customer satisfaction, and time-to-value.
• Mentorship: Mentor junior staff and contribute to the continuous improvement of solutioning best practices.
• Sales Success: Sales success will be one measurement that is part of Key Results Ares (KRAs) for this position.

Essential Skills and Qualifications

• Healthcare Systems Expertise: Knowledge of healthcare payer and provider systems, interoperability standards (HL7, FHIR), and regulatory requirements (HIPAA, etc.).
• Technical Expertise: Proficient in designing high-level healthcare payer solutions using Commercially Off the Shelf (COTS) products and custom solutions.
• Automation Expertise: Knowledge of solutioning and working with RPA, analytics, and other automation platforms. Experience with GenAI technologies is a plus.
• Business Storytelling: Proven ability to communicate technical concepts in business terms and craft persuasive value propositions.
• Customer-Facing Experience: Demonstrated success in pre-sales, solutioning, or consulting roles with direct customer interaction.
• Analytical Ability: Strong analytical skills to assess complex requirements and devise effective solutions to multifaceted problems.
• Communication: Exceptional written and verbal communication skills to articulate technical concepts to non-technical stakeholders.
• Project Management: Experience with project management methodologies and ability to coordinate cross-functional teams.
• Leadership: Demonstrated ability to mentor junior staff, lead technical discussions, and influence strategic decision-making.
• Business Acumen: Understands the intersection of technology and business, and can prioritize technical decisions according to business impact.
• Problem-Solving: Resourceful and proactive in identifying issues, analyzing alternatives, and implementing effective solutions.
• Adaptability: Flexible and resilient when faced with changing requirements, ambiguous information, or shifting organizational priorities.