Senior Technical Coordinator – Enterprise Infrastructure & Cloud Migration

HTC Global

Bloomington (IL)

Hybrid

USD 110,000 - 145,000

Full time

19 hours ago

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Benefits offered by this job

Hybrid and Workplace flexibility

Work-Life-Balance

Well-defined career development plan

Rewards & Recognition program

L&D focuses on upskilling

Hands-on experience on Emerging Tech &

Career Mobility programs

Job summary

HTC Global Services is seeking a Senior Technical Coordinator to oversee enterprise infrastructure and cloud migration initiatives in Bloomington, IL. You will coordinate end-to-end migrations, align cross-functional teams, and ensure secure, compliant integrations while guiding delivery within an Agile framework.

The role requires strong knowledge of diverse environments, incident management, and the ability to mentor teams through complex transitions.

Qualifications

Advanced understanding of diverse computing environments (public cloud, Linux, Windows, mainframe, containers, Apple/mobile).
Strong knowledge of enterprise infrastructure disciplines.
Proven experience managing workstreams within an Agile framework.
Proficiency in infrastructure administration, monitoring, and reporting tools (ServiceNow, Splunk, Git, Power BI, MS Office).
Strong coordination, problem-solving and organizational skills.
Excellent communication and stakeholder management.
Ability to mentor others and influence directions without direct reporting.

Responsibilities

Migration Planning and Delivery: Coordinate end-to-end migration lifecycles for enterprise applications, clarify scope, schedules, and impacts, track milestones, and coordinate Go/No-Go decisions.
Cross-Functional Leadership: Serve as the primary liaison between Product Owners and Migration Engineering teams. Lead transition meetings and manage stakeholder communications.
Technical Issue and Incident Management: Triage migration issues, diagnose blockers, manage Service Desk and Git workflows, ensure timely resolutions.
Process Improvement and Documentation: Develop migration playbooks, training materials, onboarding guides, and tooling; collect post-migration feedback.
Infrastructure Planning and Alignment: Analyze capacity before migrations, educate teams on roadmaps, ensure secure, compliant integrations.
Agile Delivery Coordination: Manage workstreams within Agile framework, support product accountability through lifecycle.

Skills

Public cloud

Linux

Windows

Mainframe

Containers

Apple/mobile environments

Tools

ServiceNow

Splunk

Git

Power BI

Microsoft Office

Job description

Senior Technical Coordinator – Enterprise Infrastructure & Cloud Migration

Location: Bloomington (IL) | Employment Type: Full Time - 40 hours per week | Job Level: T3 | Work Preference: Hybrid | Job Code: 245749

Job Description:

Senior Technical Coordinator – Enterprise Infrastructure & Cloud Migration

Position Overview

Play a key role in coordinating complex enterprise infrastructure and cloud migrations, connecting product teams with migration engineering to drive successful technical delivery. This senior-level position combines broad infrastructure knowledge with cross-functional leadership, Agile delivery coordination, technical issue triage, and process improvement.

The ideal candidate can understand complex infrastructure challenges, manage migration scope and schedules, remove delivery blockers, and influence technical direction while enabling engineering teams to focus on execution.

What You'll Do / Key Responsibilities

Migration Planning and Delivery: Coordinate end-to-end migration lifecycles for enterprise applications, clarify scope, schedules, and impacts, track milestones, and coordinate Go/No-Go execution decisions.

Cross-Functional Leadership: Serve as the primary liaison between Product Owners and Migration Engineering teams. Lead transition meetings, verify Definition of Done, and manage stakeholder communications.

Technical Issue and Incident Management: Triage migration issues, diagnose complex infrastructure blockers, manage Service Desk and Git workflows, and coordinate timely resolution to keep migrations on schedule.

Process Improvement and Documentation: Develop and maintain migration playbooks, training materials, onboarding guides, and infrastructure tools. Drive continuous improvement through post-migration feedback, lessons learned, and satisfaction surveys.

Infrastructure Planning and Alignment: Analyze infrastructure capacity before migrations, educate product teams on enterprise technology roadmaps, and ensure upstream and downstream integrations are secure and compliant.

Agile Delivery Coordination: Manage workstreams within an Agile framework, support product accountability throughout the product lifecycle, and help teams maintain delivery commitments.

Required Qualifications

Advanced understanding of diverse computing environments, including public cloud, Linux, Windows, mainframe, containers, and Apple/mobile environments.

Strong knowledge of enterprise infrastructure disciplines.

Proven experience managing workstreams within an Agile framework.

Proficiency in infrastructure administration, monitoring, and reporting tools, including ServiceNow, Splunk, Git, Power BI, and the Microsoft Office Suite.

Strong technical coordination, problem-solving, and organizational skills.

Exceptional communication and stakeholder management skills.

Ability to mentor others, navigate complex corporate structures, and influence product solution direction without direct reporting authority.

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

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At HTC Global Services, our culture is an embodiment of who we are – a value-led organizationcommitted to success of our people and customers.