Senior Technical Business Analyst

Apex Systems; Richmond (VA); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Health benefits

401k plan

Employee Stock Purchase Program (ESPP)

HSA (Health Savings Account)

Professional development opportunities

Job summary

Everforth Apex is seeking a Senior Technical Business Analyst in Richmond, VA to drive documentation and translation of business needs into technical requirements for a new SaaS bond accounting platform. You will collaborate with stakeholders, technology teams, and vendors to ensure accurate requirements and successful delivery.

The role requires 7+ years in technical business analysis, strong experience with data lineage, APIs, and system integrations, and proficiency with Visio and Rally in an

Qualifications

• 7+ years of experience in Technical Business Analyst, Business Systems Analyst, or Product Owner.
• Proven experience documenting complex business processes and their supporting technical components.
• Experience analyzing application integrations, APIs, file transfers, and system dependencies.
• Experience documenting data lineage, source systems, connectivity, and data ownership.
• Experience working within an Agile delivery model and managing work in Rally.
• Proficiency with Microsoft Visio for creating cross‑functional workflows and swimlane diagrams.

Responsibilities

• Document current-state and future-state business processes to support operations.
• Lead discovery sessions with business users, operations teams, technology partners, and third‑party vendors.
• Create cross‑functional workflow and swimlane diagrams using Microsoft Visio.
• Develop a working understanding of the application ecosystem, architecture, interfaces, and integrations.
• Document source data, data exchanges, connectivity methods, and trace data lineage.
• Translate business needs into functional requirements, user stories, and acceptance criteria.
• Support backlog refinement, prioritization, and delivery activities using Rally.
• Facilitate meetings and workshops to resolve questions and close documentation gaps.
• Communicate findings and technical details to both technical and non‑technical audiences.

Skills

Process documentation

Agile/Scrum experience

Stakeholder communication

Requirements tracing

Education

Bachelor's degree

Tools

Microsoft Visio

Broadcom Rally

Job description

Job#: 3055068

Job Description

Senior Technical Business Analyst

Location

Richmond, Virginia (Onsite)

Role Overview

We are seeking a Senior Technical Business Analyst for a key initiative to implement a new SaaS bond accounting platform. This role is central to documenting business processes, performing technical analysis, and supporting product development. The ideal candidate will act as a liaison between business stakeholders, technology teams, and vendors, translating business needs into detailed technical requirements for a successful platform implementation.

Key Responsibilities

• Document current-state and future-state business processes to support operations.
• Lead discovery sessions with business users, operations teams, technology partners, and third‑party vendors.
• Create cross‑functional workflow and swimlane diagrams using Microsoft Visio.
• Develop a working understanding of the application ecosystem, architecture, interfaces, and integrations.
• Document source data, data exchanges, connectivity methods, and trace data lineage.
• Translate business needs into functional requirements, user stories, and acceptance criteria.
• Support backlog refinement, prioritization, and delivery activities using Broadcom Rally (formerly CA Agile Central).
• Facilitate meetings and workshops to resolve questions and close documentation gaps.
• Communicate findings and technical details to both technical and non‑technical audiences.

Required Qualifications

Education: A Bachelor's degree is preferred.

• 7+ years of experience in a role such as Technical Business Analyst, Business Systems Analyst, or Product Owner.
• Proven experience documenting complex business processes and their supporting technical components.
• Experience analyzing application integrations, APIs, file transfers, and system dependencies.
• Experience documenting data lineage, source systems, connectivity, and data ownership.
• Experience working within an Agile delivery model and managing work in Rally.
• Proficiency with Microsoft Visio for creating cross‑functional workflows and swimlane diagrams.

Preferred Qualifications

• Experience in financial services, banking, trust operations, accounting systems, or corporate trust.
• Experience supporting a large‑scale application modernization or platform transformation initiative.
• Familiarity with Salesforce, MuleSoft, or IBM FileNet platforms.
• Experience working with internal and external data providers and vendor‑managed applications.
• Familiarity with REST and SOAP APIs, SFTP, file‑based integrations, SQL, and SharePoint.

Everforth Apex is a world‑class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Benefits Overview

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on‑demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.