Senior Technical Business Analyst

Gamma Phi Omega International; Richmond, Northern (VA, KY); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

ESPP

401K

HSA

EAP with counseling

Professional development

Job summary

Everforth Apex Systems is seeking a Senior Technical Business Analyst to lead documentation of business processes and translate them into detailed technical requirements for a new SaaS bond accounting platform. The role acts as a liaison among business stakeholders, technology teams, and vendors in an onsite Richmond, VA environment.

The ideal candidate has 7+ years in a Technical Business Analyst or related role, strong experience with APIs, data lineage, and Salesforce/MuleSoft ecosystems, and

Qualifications

• Bachelor's degree preferred.
• 7+ years in Technical Business Analyst/PS/PO roles.
• Experience documenting complex business processes and supporting technical components.
• Experience with application integrations, APIs, and data lineage.
• Good in Agile delivery and Rally.
• Proficiency with Visio for workflows.

Responsibilities

• Document current-state and future-state business processes to support operations.
• Lead discovery sessions with business users, operations teams, technology partners, and vendors.
• Create cross-functional workflow and swimlane diagrams using Microsoft Visio.
• Develop understanding of the application ecosystem, interfaces, and integrations.
• Document data exchanges, connectivity, and data lineage; translate to requirements.
• Support backlog refinement, prioritization, and delivery using Rally.

Skills

Technical business analysis

Agile methodologies

Data lineage

Stakeholder communication

Process documentation

Education

Bachelor's degree

Tools

Rally

Microsoft Visio

Salesforce

MuleSoft

IBM FileNet

SharePoint

SQL

REST APIs

SOAP APIs

SFTP

Job description

## Job Description**Job#: 3055068****Job Description:**Senior Technical Business Analyst**Location:** Richmond, Virginia (Onsite)Role OverviewWe are seeking a Senior Technical Business Analyst for a key initiative to implement a new SaaS bond accounting platform. This role is central to documenting business processes, performing technical analysis, and supporting product development. The ideal candidate will act as a liaison between business stakeholders, technology teams, and vendors, translating business needs into detailed technical requirements for a successful platform implementation.Key Responsibilities* Document current-state and future-state business processes to support operations.* Lead discovery sessions with business users, operations teams, technology partners, and third-party vendors.* Create cross-functional workflow and swimlane diagrams using Microsoft Visio.* Develop a working understanding of the application ecosystem, architecture, interfaces, and integrations.* Document source data, data exchanges, connectivity methods, and trace data lineage.* Translate business needs into functional requirements, user stories, and acceptance criteria.* Support backlog refinement, prioritization, and delivery activities using Broadcom Rally (formerly CA Agile Central).* Facilitate meetings and workshops to resolve questions and close documentation gaps.* Communicate findings and technical details to both technical and non-technical audiences.Required Qualifications**Education:** A Bachelor's degree is preferred.**Experience:*** 7+ years of experience in a role such as Technical Business Analyst, Business Systems Analyst, or Product Owner.* Proven experience documenting complex business processes and their supporting technical components.* Experience analyzing application integrations, APIs, file transfers, and system dependencies.* Experience documenting data lineage, source systems, connectivity, and data ownership.* Experience working within an Agile delivery model and managing work in Rally.* Proficiency with Microsoft Visio for creating cross-functional workflows and swimlane diagrams.Preferred Qualifications* Experience in financial services, banking, trust operations, accounting systems, or corporate trust.* Experience supporting a large-scale application modernization or platform transformation initiative.* Familiarity with Salesforce, MuleSoft, or IBM FileNet platforms.* Experience working with internal and external data providers and vendor-managed applications.* Familiarity with REST and SOAP APIs, SFTP, file-based integrations, SQL, and SharePoint. *Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.**Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy**Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.**Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.**If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.**UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.*