Senior Technical Account Manager - Data Security & AI

Varonis-Systems-1; Houston (TX); On-site; USD 100,000 - 150,000; Full time

Job summary

Varonis is seeking a Technical Account Manager to serve as the primary technical contact for customers, delivering onboarding, ongoing value, and strategic guidance across cloud data platforms. You will translate Varonis capabilities into measurable security outcomes, protect sensitive data, and support AI risk governance.

You will collaborate with Sales and Engineering to drive renewals and upsell opportunities, conduct quarterly business reviews, and share best practices with customers, while

Qualifications

• Bachelor’s Degree or equivalent experience.
• 4+ years in a customer-facing role at a Cloud Security, Cyber Security, or Data Security & Privacy company.
• Experience with enterprise SaaS/IaaS/PaaS environments (AWS, Azure, GCP, Salesforce, M365).
• Knowledge of enterprise IT, cloud identity and access models (IAM), and security technologies.
• Understanding of data classification, governance, and DSPM concepts.
• Familiarity with AI/LLM data risks and governance considerations (preferred).
• Excellent communication skills with the ability to engage technical and executive audiences.
• Proven problem-solving abilities and commitment to customer success.

Responsibilities

• Onboard Customers to Varonis platforms and deliver ongoing value and support.
• Lead customers through discovery, remediation, alerting, and governance of sensitive data to ensure all data is protected from insider threats, cyber-attacks, and policy violations.
• Help customers identify and mitigate risks related to AI systems, including copilots, LLMs, and shadow AI usage.
• Drive measurable reduction in data exposure across cloud, SaaS, and data platforms.
• Ensure Customer success through proactive health checks, hands-on product usage and training, and sharing best practices.
• Prepare and deliver quarterly business reviews, data risk assessments, and AI risk posture discussions.
• Alongside Sales, identify and champion upsell opportunities.
• Learn new Varonis products and develop expertise in client’s security ecosystems.
• Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ensure renewals.
• Serve as primary technical contact and coordinate with support and engineering teams.
• Advocate on behalf of customers and document feedback.

Skills

Customer service

Communication

Problem solving

Team oriented

Sales orientation

Education

Bachelor's degree or equivalent

Job description

Varonis is seeking a Technical Account Manager to serve as the primary technical contact for customers, delivering onboarding, ongoing value, and strategic guidance across cloud data platforms. You will translate Varonis capabilities into measurable security outcomes, protect sensitive data, and support AI risk governance.

You will collaborate with Sales and Engineering to drive renewals and upsell opportunities, conduct quarterly business reviews, and share best practices with customers, while