Senior Tech Writer

Arrow Electronics; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Arrow Electronics is seeking a Senior Tech Writer in the United States to create and maintain technical manuals, installation guides, and maintenance procedures for Embedded or IoT hardware products. You will collaborate with engineering teams to convey complex concepts clearly and ensure standards compliance.

Responsibilities include writing and editing manuals, gaining in-depth product knowledge, gathering information from specs, coordinating with offshore staff, creating visual diagrams, and

Qualifications

• Experience drafting technical manuals and installation guides.
• Ability to translate complex hardware concepts into clear user content.
• Proficiency with doc tools and content management systems.
• Experience collaborating with engineering teams and offshore writers.

Responsibilities

• Writing and editing technical documentation including user manuals and guides.
• Technical understanding through collaboration with engineers and designers.
• Information gathering from drawings, specs, and sources.
• Coordinate tasks with offshore team and manage priorities.

Skills

Technical writing

JIRA & Confluence

FrameMaker

MadCap Flare

Clear communication

Graphic design basics

Tools

Adobe FrameMaker

MadCap Flare

InDesign

Illustrator

Job description

# Position:
Senior Tech Writer
# Job Description:

Primary responsibility in this senior role involves creating, editing, and maintaining technical documentation like user manuals, installation guides, maintenance procedures, and other related materials for Embedded or IoT Hardware Products (Must), often collaborating with engineering teams to accurately explain complex products or processes to users, ensuring clarity and compliance with industry standards.

Key responsibilities:

• Writing and Editing: Develop comprehensive technical documentation, including user manuals, system guides, training materials, and reference manuals, ensuring clear and concise language appropriate for the target audience.
• Technical Understanding: Gain in-depth knowledge of products and systems by working closely with engineers, designers, and other technical stakeholders to accurately capture technical details.
• Information Gathering: Conduct research, gather information from technical drawings, specifications, and other sources to create accurate documentation.
• Offshore team: Coordinate with the offshore team by maintaining a clear list of assigned tasks and priorities to ensure transparency.
• Knowledge sharing: Share key learnings, updates, and challenges regularly so both teams stay aligned and informed. Encourage cross-team knowledge sharing and reviews to improve documentation quality and consistency.
• Visual Aids: Create diagrams, charts, illustrations, and other visual elements to enhance understanding of complex technical concepts.
• Standards Compliance: Adhere to industry standards and regulations related to technical documentation, such as S1000D or ATA 100, ensuring consistency and quality.
• Collaboration: Work with cross-functional teams to gather feedback, review drafts, and incorporate necessary changes.
• Content Management: Utilize authoring tools and content management systems to organize, update, and publish technical documentation efficiently.

Skills:

• Excellent written and verbal communication skills
• Strong technical understanding of products and systems
• Hand-on experience with usage of JIRA & Confluence
• Proficiency in authoring tools like Adobe FrameMaker, MadCap Flare, InDesign, Illustrator or similar
• Ability to translate complex technical concepts into clear, understandable language
• Attention to detail and accuracy
• Experience with graphic design tools (if needed)
• Knowledge of industry standards for technical documentation: IEC/IEEE 82079-1: A documentation standard
• VDI guideline 2770: A guideline for exchanging documents
• ISO 2651x: Software documentation for target groups
• ISO/AWI 21999: A guideline for improving the quality of translations

Annual Hiring Range/Hourly Rate:

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

# Location:
US-CT-Northford, Connecticut (Cust-Honeywell)

# Time Type:
Full time

# Job Category:
Engineering Services

EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

All Arrow job postings are for existing job vacancies . We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time.