Senior Tech Retail Sales & Merchandising Manager

Recourse Communications, Inc.; Santa Clara (CA); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with company

Friends & Family discounts

Tuition reimbursement and education

Paid time off

Career advancement

Job summary

Recourse Communications, Inc. in Santa Clara is seeking a dynamic Retail Sales & Merchandising Manager to lead a high-volume consumer electronics team. You will drive sales, develop talent, and ensure exceptional customer experiences.

The role requires strong big-box retail leadership, expertise in merchandising, inventory management, and team development. You will manage store operations, coaching, merchandising initiatives, and performance optimization while traveling occasionally if needed.

Qualifications

• Minimum 5 years of retail leadership experience in a major big-box retailer.
• Experience managing a high-volume operation over 30,000+ square feet is preferred.
• Background in consumer electronics or technology retail preferred.
• Strong ability to analyze financial reports and drive improvements.

Responsibilities

• Lead and motivate a high-performing sales team to deliver outstanding customer service and achieve sales objectives.
• Drive customer satisfaction, sales performance, productivity, payroll, and expense goals.
• Recruit, hire, train, schedule, and develop supervisors and sales associates.
• Provide ongoing coaching, performance feedback, and guidance to ensure execution of standards.
• Oversee merchandising, promotional displays, and monthly merchandising initiatives.
• Partner with store leadership to set priorities and ensure operational alignment.
• Review sales reports and P&L statements to identify opportunities for improvement.
• Oversee daily store operations: opening/closing, freight flow, inventory control.
• Ensure accurate inventory tracking, cycle counts, and asset protection.
• Maintain a safe, organized, and customer-friendly sales environment.
• Address employee relations and HR matters with leadership.
• Serve as manager-in-charge when other leaders are unavailable.

Skills

Retail leadership

Big-box experience

Team development

Sales analytics

Education

Bachelor's degree (preferred)

Job description

Recourse Communications, Inc. in Santa Clara is seeking a dynamic Retail Sales & Merchandising Manager to lead a high-volume consumer electronics team. You will drive sales, develop talent, and ensure exceptional customer experiences.

The role requires strong big-box retail leadership, expertise in merchandising, inventory management, and team development. You will manage store operations, coaching, merchandising initiatives, and performance optimization while traveling occasionally if needed.