Senior Team Lead — Quality & Site Operations

trigogroup; Cleveland (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

TRIGO Global Quality Solutions in Cleveland, OH is seeking a Sr. Team Lead to drive quality service delivery, train inspectors, and support site leaders. The role emphasizes customer satisfaction, process adherence, and team development in a fast-paced environment.

The Sr. Team Lead will manage relationships with customers, coordinate with site personnel, and ensure compliance with safety and company policies while enabling operational efficiency at the site.

Qualifications

• Proven leadership skills in a manufacturing/quality environment.
• Strong communication with clients and site personnel.
• Ability to train and motivate teams and inspectors.

Responsibilities

• Establish and maintain relationships with customers and site personnel.
• Daily communication with stakeholders at the site level.
• Assist Site Leaders and train to Site Leader responsibilities.
• Provide guidance and ensure adherence to processes and audits.
• Document non-conformances and report to Site Leader.

Skills

Leadership

Quality control

Communication

Operational excellence

Team development

Education

High School Diploma or Equivalent

Job description

TRIGO Global Quality Solutions in Cleveland, OH is seeking a Sr. Team Lead to drive quality service delivery, train inspectors, and support site leaders. The role emphasizes customer satisfaction, process adherence, and team development in a fast-paced environment.

The Sr. Team Lead will manage relationships with customers, coordinate with site personnel, and ensure compliance with safety and company policies while enabling operational efficiency at the site.