Senior Tax Pro — Remote CPA/EA Expert Guidance

Intuit, Inc.; Greer (SC); Remote; USD 34,000 - 43,000; Part time

Job summary

Intuit, Inc. is hiring a remote TurboTax tax advisor to guide customers through tax preparation, provide expert advice, and explain tax terms with clarity. You will use video tools to interact with clients, resolve inquiries, and ensure accurate, compliant returns.

The role emphasizes strong communication, deep tax knowledge, and ability to work in a fast-paced environment while meeting KPIs. Training and compliance requirements will be provided.

Qualifications

• Active unrestricted credential: CPA/EA or practicing attorney with tax prep experience.
• 2+ years of federal and state 1040 prep for at least 30 clients per season.
• State licenses, PTIN, and security/compliance awareness.
• Willing to work minimum 20 hours per week.
• Knowledge of Circular 230.
• Proficient with technology and video communication tools.
• Bilingual English/Spanish a plus.

Responsibilities

• Virtual, customer-facing role using video software to interact with customers.
• Provide tax advice, full service return preparation and signature, product inquiries, and tax calculations.
• Create high quality customer interactions using empathy and tax expertise.
• Use government websites and resources to deliver accurate answers.
• Apply procedures and policies to resolve inquiries.
• Document customer interactions.
• Meet KPI metrics and Big Bet Goals.
• Participate in pilot testing and projects.
• Complete required training and development.

Skills

Tax preparation experience

Customer communication

Video call support

English/Spanish bilingual

Education

Active CPA/EA/Attorney credential

Job description

Intuit, Inc. is hiring a remote TurboTax tax advisor to guide customers through tax preparation, provide expert advice, and explain tax terms with clarity. You will use video tools to interact with clients, resolve inquiries, and ensure accurate, compliant returns.

The role emphasizes strong communication, deep tax knowledge, and ability to work in a fast-paced environment while meeting KPIs. Training and compliance requirements will be provided.