Senior Tax Advisor - Remote CPA/EA Expert

Intuit, Inc.; Boise (ID); Remote; USD 40,000 - 51,000; Part time

Job summary

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers remotely with expert tax guidance and complete tax return preparation. The role emphasizes delivering high-quality customer interactions via video tools, explaining tax concepts, and navigating government resources to provide accurate answers.

Training and compliance are required. The position supports multiple US regions with a focus on delivering confident customer service and adhering to company policies

Qualifications

• Must possess active unrestricted credential: CPA/EA or Practicing Attorney with strong tax preparation experience.
• 2+ years of federal/state individual 1040 returns experience.

Responsibilities

• Assist TurboTax customers via virtual video communications to complete their taxes and provide expert guidance.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Document interactions and meet KPI metrics and program goals.
• Participate in training and compliance requirements.

Skills

CPA/EA/Attorney credential

Tax preparation knowledge

Excellent communication

Video/remote customer service

Tools

TurboTax

Job description

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers remotely with expert tax guidance and complete tax return preparation. The role emphasizes delivering high-quality customer interactions via video tools, explaining tax concepts, and navigating government resources to provide accurate answers.

Training and compliance are required. The position supports multiple US regions with a focus on delivering confident customer service and adhering to company policies