Senior Tax Pro — Remote CPA/EA Expert Guidance

Intuit, Inc.; Mobile (AL); Remote; USD 32,000 - 52,000; Full time

Job summary

Intuit, Inc. aims to empower customers to complete their taxes using TurboTax products.

You will provide expert guidance, tax preparation, and explanations of tax terms to customers, helping them complete their returns with confidence. The role is virtual and customer-facing, requiring strong communication skills, knowledge of tax laws, and the ability to translate complex information into everyday language.

Qualifications

• Active, unrestricted credential: CPA/EA, or Practicing Attorney with tax prep experience.
• 2+ years preparing federal and state individual 1040 returns for 30+ clients per season.
• Must have or obtain state licenses, PTIN, and compatible with Intuit requirements.

Responsibilities

• This is a virtual, customer-facing role; you will interact with customers using video communications software.
• Provide tax advice, full service return preparation and signature, and answer product/software inquiries.
• Document customer interactions and help meet KPI metrics and Big Bet Goals.
• Train and develop through required trainings and compliance programs.

Skills

Active CPA/EA/Attorney

Tax preparation experience

PTIN possession

State licenses

Excellent communication

Bilingual EN/ES

Dedicated hardwired internet

Video/online interaction

Tools

Commercial tax software

Job description

Intuit, Inc. aims to empower customers to complete their taxes using TurboTax products.

You will provide expert guidance, tax preparation, and explanations of tax terms to customers, helping them complete their returns with confidence. The role is virtual and customer-facing, requiring strong communication skills, knowledge of tax laws, and the ability to translate complex information into everyday language.