Senior Tax Pro (CPA/EA) – Remote Expert Tax Help

Intuit, Inc.; Scranton (Lackawanna County); Remote; USD 40,000 - 51,000; Part time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking experienced tax professionals to guide TurboTax customers through federal and state returns via virtual support. You will deliver expert tax guidance, perform full service preparation, and answer product questions to ensure accurate filings.

The role emphasizes clear communication, extensive tax knowledge, and the ability to work in a fast-paced, remote setting. Training and performance-based rewards are provided.

Qualifications

• Active, unrestricted credential (CPA/EA/Attorney)
• 2+ years federal/state 1040 prep for at least 30 clients per season
• Licensed in state or able to obtain required licenses
• PTIN active
• Willing to work minimum 20 hours per week
• Knowledge of Circular 230
• Strong tech proficiency and software skills
• Excellent verbal and written communication
• Fast-paced environment with minimal supervision

Responsibilities

• Virtual, customer-facing role using video communications to interact with customers
• Provide tax advice, full service return preparation and signature
• Answer product/software questions and perform tax calculations
• Create high-quality customer interactions with empathy and expertise
• Leverage government sites and resources to deliver accurate answers
• Document customer interactions and adhere to procedures
• Meet KPI metrics and participate in projects and training

Skills

Tax preparation expertise

Excellent communication

Video conferencing

Bilingual English/Spanish

Education

CPA/EA/Practicing Attorney license

Tools

TurboTax software

Tax research tools

Job description

Intuit, Inc. is seeking experienced tax professionals to guide TurboTax customers through federal and state returns via virtual support. You will deliver expert tax guidance, perform full service preparation, and answer product questions to ensure accurate filings.

The role emphasizes clear communication, extensive tax knowledge, and the ability to work in a fast-paced, remote setting. Training and performance-based rewards are provided.