Senior Tax Advisor (CPA/EA) — Remote Tax Prep Expert

Intuit, Inc.; West Des Moines (IA); Remote; USD 34,000 - 50,000; Part time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking dedicated tax professionals to help TurboTax customers complete their returns. You will provide expert tax guidance, perform full service preparation, and answer product questions in a virtual setting using our video tools.

The role emphasizes strong communication, high customer service standards, and adherence to policies while achieving KPI targets. Training and development are part of the plan, with flexible hours to meet 20+ weekly commitments.

Qualifications

• This role requires an active unrestricted credential (CPA/EA/Attorney) with tax preparation experience.
• 2+ years of federal and state 1040 preparation for at least 30 clients per season.
• Willing to work a minimum of 20 hours per week and reside in the United States.

Responsibilities

• Serve and guide TurboTax customers virtually using video communications.
• Provide tax advice, full service return preparation, and product inquiries.
• Document customer interactions and resolve inquiries per policy.
• Meet KPIs and participate in training and pilot projects.

Skills

Strong communication

Video/remote interaction

Bilingual English/Spanish

Customer service excellence

Analytical problem solving

Education

CPA/EA/Practicing Attorney credential

Tools

TurboTax software

Commercial tax software

Video conferencing tools (Smartlook)

Job description

Intuit, Inc. is seeking dedicated tax professionals to help TurboTax customers complete their returns. You will provide expert tax guidance, perform full service preparation, and answer product questions in a virtual setting using our video tools.

The role emphasizes strong communication, high customer service standards, and adherence to policies while achieving KPI targets. Training and development are part of the plan, with flexible hours to meet 20+ weekly commitments.