Senior Tax Operations Manager - Hybrid & Flexible PTO

Ernst & Young Oman; Hartford (CT); Hybrid; USD 128,000 - 292,000; Full time

Benefits offered by this job

Hybrid work model

Total Rewards package

Job summary

EY is seeking an experienced tax operations leader to spearhead data preparation, reporting, and client service within the FSO. You’ll guide a team, manage escalations, and drive KPI-driven delivery across NRA withholding and related tax engagements in the financial services sector.

Ideal applicants hold 8+ years in operational delivery, CPA/EA or attorney license, and strong data analysis capabilities. This role offers a hybrid work model and a comprehensive rewards package.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, Tax, Law, or Economics
• 8+ years of operational delivery experience
• CPA, EA, or licensed attorney
• Ability to prioritize, handle and track multiple assignments
• Strong analytical and problem‑solving skills
• Strong data analysis capabilities
• Ability to draft/design business requirements, process flow diagrams and rules matrices
• Change management, operations and process improvement experience
• Identify improvement opportunities and implement improvements
• Demonstrated leadership and people development skills
• Strong written and verbal communication and presentation skills
• Excellent organization, process and people management skills
• Proficiency in Excel, Word, PowerPoint; tax accounting systems

Responsibilities

• Lead tax operations team and manage data preparation and reporting
• Monitor KPIs, ensure on-time delivery and client expectations
• Provide coaching and performance management for the team
• Ensure standardized processes for tax operations
• Support client audits with documentation
• Travel 20% or less

Skills

Analytical skills

Problem-solving

Leadership

Communication

Data analysis capabilities

Requirements gathering

Process improvement

Microsoft Excel/Word/PowerPoint

Education

Bachelor’s degree (Accounting/Finance/Business/Tax/Law/Economics)

CPA/EA or licensed attorney

Tools

Excel

Word

PowerPoint

Job description

EY is seeking an experienced tax operations leader to spearhead data preparation, reporting, and client service within the FSO. You’ll guide a team, manage escalations, and drive KPI-driven delivery across NRA withholding and related tax engagements in the financial services sector.

Ideal applicants hold 8+ years in operational delivery, CPA/EA or attorney license, and strong data analysis capabilities. This role offers a hybrid work model and a comprehensive rewards package.