Global Tax Operations Manager — Financial Services

EY; Richmond (VA); Hybrid; USD 103,000 - 189,000; Full time

Benefits offered by this job

Hybrid work model

Medical and dental coverage

Pension and 401(k)

Job summary

EY is seeking a senior tax operations leader to spearhead data preparation, reporting, and process improvements for tax information reporting and transaction taxes in the US market. You will guide a team, coordinate with clients, and drive efficiency across multiple workstreams.

The role emphasizes leadership, risk management, and compliance with FATCA and NRA withholding requirements, with a flexible hybrid work model and strong total rewards support.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, Tax, Law, or Economics.
• 8+ years of operational delivery experience.
• CPA, EA, or licensed attorney.
• Ability to prioritize, handle and track multiple assignments.
• Strong analytical and problem-solving skills.
• Strong data analysis capabilities.
• Ability to draft/design business requirements, process flow diagrams and rules matrices.
• Change management, operations and process improvement experience.
• Demonstrated leadership skills and proven skills in developing employees.
• Strong oral and written communication as well as presentation skills.
• Excellent organization, process and people management skills.
• Proficient with Excel, Word, PowerPoint; proficiency in tax accounting systems.

Responsibilities

• Serve as lead of tax operations team and manage data preparation, aggregation and reporting for tax information reporting and transaction taxes.
• Direct and coordinate day-to-day interactions with clients; review KPIs by work stream and drive delivery within deadlines.
• Develop internal team members and manage engagement economics.
• Ensure standardized processes and provide training as needed.
• Support client internal and external audits with documentation of current processes.
• Monitor performance metrics and risk, and manage budget considerations.

Skills

Leadership

Data analysis

Problem solving

Communication skills

Process improvement

Education

Bachelor's degree in Accounting/Finance/BA/Tax/Law/Economics

CPA or EA or licensed attorney

Job description

EY is seeking a senior tax operations leader to spearhead data preparation, reporting, and process improvements for tax information reporting and transaction taxes in the US market. You will guide a team, coordinate with clients, and drive efficiency across multiple workstreams.

The role emphasizes leadership, risk management, and compliance with FATCA and NRA withholding requirements, with a flexible hybrid work model and strong total rewards support.