Senior Tax Operations Leader – Hybrid

EY; Lansing (MI); Hybrid; USD 128,000 - 292,000; Full time

Benefits offered by this job

Hybrid work model

Medical and dental coverage

Pension and 401(k)

Paid time off

Job summary

EY EDGE practice focuses on US and global tax information reporting and withholding engagements within the Financial Services Organization. You will lead a tax operations team handling NRA withholding, FATCA, and related reporting across financial services clients.

The role emphasizes delivering accurate data, maintaining process quality, and coaching a team of tax professionals within a flexible, hybrid EY environment.

Qualifications

• Bachelor's degree in accounting, finance, business administration, tax, law or economics.
• 8+ years of operational delivery experience.
• CPA/EA or licensed attorney.
• Ability to prioritize, handle and track multiple assignments.
• Strong analytical and problem-solving skills.
• Strong data analysis capabilities.
• Ability to draft/design business requirements and process diagrams.
• Change management and process improvement experience.
• Proven leadership skills and ability to develop employees.
• Excellent written and verbal communication skills.
• Strong organization and people management skills.

Responsibilities

• Lead the tax operations team and coordinate data preparation, aggregation, and reporting.
• Manage day-to-day client interactions and review KPIs for work streams.
• Ensure timely delivery of tax information reporting and transaction taxes.
• Provide guidance on escalation resolution and governance of processes.
• Drive efficiency through standard processes and training for the team.
• Support client audits with documentation of current processes.
• Monitor performance metrics and manage engagement risk.
• Oversee budgeting and ensure alignment with client billable hours.

Skills

Analytical thinking

Problem solving

Multitasking

Data analysis

Leadership

Communication

Microsoft Excel

PowerPoint

Education

Bachelor's degree in Accounting/Finance/Business/Tax/Law/Economics

CPA, EA, or licensed attorney

Tools

Excel

PowerPoint

Tax accounting systems

Job description

EY EDGE practice focuses on US and global tax information reporting and withholding engagements within the Financial Services Organization. You will lead a tax operations team handling NRA withholding, FATCA, and related reporting across financial services clients.

The role emphasizes delivering accurate data, maintaining process quality, and coaching a team of tax professionals within a flexible, hybrid EY environment.