DataVisor, based in Mountain View, CA, is looking for a Senior Technical Account Manager to manage client relationships and provide technical guidance on their fraud detection platform. The ideal candidate has over a decade of experience in customer-facing technical roles, especially in banking, payment, or e-commerce sectors. Responsibilities include resolving technical issues, managing product implementation, and working cross-functionally with teams to ensure client success. Competitive compensation includes a salary range of $130,000 to $150,000 and other benefits.
Qualifications
10+ years of experience in banking, payment, social, or e-commerce industries.
Strong time and project management ability.
Experience in fraud detection and risk management is a big plus.
Responsibilities
Provide product support and resolution of technical issues.
Architect machine learning solutions for customer fraud problems.
Manage integration and product implementation process.
Skills
Experience in customer-facing technical roles
Excellent communication and presentation skills
Time and project management
Fraud detection experience
Coding experience (Python, Java, SQL)
Education
B.A./B.S. degree in technical or analytical discipline
Job description
DataVisor, based in Mountain View, CA, is looking for a Senior Technical Account Manager to manage client relationships and provide technical guidance on their fraud detection platform. The ideal candidate has over a decade of experience in customer-facing technical roles, especially in banking, payment, or e-commerce sectors. Responsibilities include resolving technical issues, managing product implementation, and working cross-functionally with teams to ensure client success. Competitive compensation includes a salary range of $130,000 to $150,000 and other benefits.