Senior TAM for AI Risk & Growth (Equity)

Oscilar; United States; Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

401k plan

Health insurance including dependents

Unlimited PTO

Family-friendly environment

Regular team events and offsites

Professional development opportunities

Impact: securing online transactions

Job summary

Oscilar, a leading AI Risk Decisioning Platform, is seeking a Technical Account Manager to own onboarding, value realization, renewals, and expansion within assigned enterprise accounts across the United States. You will blend technical fluency with executive presence to help customers realize rapid ROI.

In this hands-on, cross-functional role, you’ll partner with Solutions Architects, Product, Engineering, and Sales to deliver demos, implement integrations, build dashboards, and maintain

Qualifications

• 7–10 years of experience in Technical Account Management, Customer Success, or Solutions Engineering roles in SaaS or fintech.
• Proven track record of working directly with enterprise customers and executives, including managing escalations and business reviews.
• Technical proficiency in API integrations, SQL, Python, and cloud technologies (AWS, GCP, Azure).
• Excellent English communication and ability to present to executives and technical stakeholders.
• Highly organized and metrics-driven with ability to manage multiple accounts.
• Strong customer empathy, ownership, and collaboration across teams.

Responsibilities

• Own onboarding, adoption, value realization, renewal, and expansion for assigned customers.
• Build relationships with customer executives and decision-makers at technical and business levels.
• Manage regular cadence: weekly updates, executive reviews, adoption strategy and plans.
• Collaborate with AEs and SEs on renewals, upsells, and cross-sells.
• Advocate for customer priorities in roadmap discussions.
• Develop account success plans with the account team.
• Create business value realization exercises and case studies with Oscilar teams.
• Lead customer onboarding and implementation projects with fast time-to-value.
• Deliver product demos and walkthroughs.
• Build workflows, reports, and dashboards to support adoption.
• Handle non-complex tasks: API integrations, SQL queries, Python scripting.
• Collaborate with Solutions Architects for complex implementations.
• Serve as technical liaison between customers, Engineering, and Product.

Skills

API integrations

SQL

Python

Cloud computing (AWS/GCP/Azure)

Job description

Oscilar, a leading AI Risk Decisioning Platform, is seeking a Technical Account Manager to own onboarding, value realization, renewals, and expansion within assigned enterprise accounts across the United States. You will blend technical fluency with executive presence to help customers realize rapid ROI.

In this hands-on, cross-functional role, you’ll partner with Solutions Architects, Product, Engineering, and Sales to deliver demos, implement integrations, build dashboards, and maintain