Technical Account Manager - AI Risk & ROI Advocate

Oscilar; United States; Remote; USD 140,000 - 210,000; Full time

Benefits offered by this job

401k plan

Health insurance

Unlimited PTO

Team events

Job summary

Oscilar seeks a Technical Account Manager (TAM) to own onboarding, value realization, renewal, and expansion for strategic customers in SaaS/fintech. You will engage with customer executives, drive adoption, and coordinate with Solutions Architects, Product, and Sales.

You will deliver product demos, build dashboards, and manage integration projects, including API work, SQL queries, and Python scripting. This role emphasizes cross-functional collaboration and measurable ROI.

Qualifications

• 7-10 years of experience in Technical Account Management, Customer Success, or Solutions Engineering roles in SaaS/fintech.
• Proven track record of working directly with enterprise customers and executives, including managing escalations and business reviews.
• Technical proficiency in API integrations, SQL, Python, and familiarity with cloud technologies (AWS, GCP, Azure).
• Excellent English communication, able to present to executives and technical stakeholders.

Responsibilities

• Own onboarding through value realization, renewal, and expansion for assigned customers.
• Build trusted relationships with customer executives and decision-makers at technical and business levels.
• Lead regular cadence: weekly updates, executive business reviews, adoption strategy and plan.
• Collaborate with Account Executives and SEs on renewals, upsells, and cross-sells.
• Develop and maintain detailed account success plans with the account team.

Skills

Technical Account Management

Executive communication

API integrations

SQL

Python

Enterprise customers

Cloud technologies

Job description

Oscilar seeks a Technical Account Manager (TAM) to own onboarding, value realization, renewal, and expansion for strategic customers in SaaS/fintech. You will engage with customer executives, drive adoption, and coordinate with Solutions Architects, Product, and Sales.

You will deliver product demos, build dashboards, and manage integration projects, including API work, SQL queries, and Python scripting. This role emphasizes cross-functional collaboration and measurable ROI.