Senior Systems Validation Engineer - BMC/BIOS (Remote)

Supermicro; Wayne (CA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Supermicro is seeking an experienced Sr. Systems Validation Engineer to join the ETF team.

In this role, you will provide system-level validation and technical support to strategic customers, collaborating with cross-functional teams to ensure smooth deployments and timely issue resolution. The ideal candidate has hands-on experience with BMC, IPMI, Redfish, and BIOS validation, plus scripting skills in Python and shell.

Qualifications

• Bachelor's degree in Computer Engineering, Computer Science, Electrical Engineering, Information Systems, or a related field.
• 8+ years of experience in systems validation, firmware validation, or technical support, preferably in enterprise/server environments.
• Strong hands-on experience with BMC, IPMI, Redfish, and BIOS validation, along with system-level troubleshooting.
• Experience with on-site deployment support or customer data center environments is highly desirable.
• Excellent communication, documentation, and cross-functional collaboration skills.
• Proficiency in scripting languages, including Python and shell scripting, is strongly preferred.

Responsibilities

• Perform system-level validation and testing of IPMI, Redfish, BIOS, firmware, and software tools for strategic customers.
• Provide technical support for strategic customer issues by performing root cause analysis, driving resolution, and ensuring clear internal coordination and timely communication.
• Support on-site deployment and validation activities at customer data centers in coordination with cross-functional teams.
• Lead or participate in failure analysis for critical issues and prepare 8D reports, clearly documenting root causes, corrective actions, and preventive measures.
• Create and maintain comprehensive test plans, test procedures, evaluation reports, and customer status dashboards.
• Participate in customer and internal issue review meetings, providing technical updates and recommendations.
• Support global team collaboration to maintain continuous validation coverage and timely response for high‑priority projects across time zones.
• Enforce system and software quality standards while identifying opportunities to improve validation processes and support efficiency.

Skills

Communication

Troubleshooting

Time management

Customer support

Education

Bachelor's degree in Computer Engineering, Computer Science, Electrical Engineering, Information Systems, or related field

Tools

BMC

IPMI

Redfish

BIOS validation

Python

Shell scripting

Job description

Supermicro is seeking an experienced Sr. Systems Validation Engineer to join the ETF team.

In this role, you will provide system-level validation and technical support to strategic customers, collaborating with cross-functional teams to ensure smooth deployments and timely issue resolution. The ideal candidate has hands-on experience with BMC, IPMI, Redfish, and BIOS validation, plus scripting skills in Python and shell.