Senior Systems & Solutions Liaison Analyst

United Community Banks Inc.; Greenville (SC); On-site; USD 110,000 - 150,000; Full time

Job summary

United Community Banks Inc. is seeking an experienced IT Systems/Infrastructure professional to define scope for complex business applications and coordinate between business units and technology. You will install, configure, test, and maintain operating systems and applications while overseeing performance and reliability.

The role requires strong communication, project management, and HA/DR planning experience, with the ability to work with vendors and internal teams to meet objectives.

Qualifications

• Bachelor’s degree in computer science, information systems, business administration or related field.
• 5+ years of information technology experience and ability to identify, apply, and implement best practices.
• Excellent communications skills (written, verbal, presentation) with experience presenting to non-technical staff.
• Ability to plan and manage projects.
• Ability to review and develop High availability environments for business applications and processes.
• Capable of developing test and disaster recovery plans, cases and scripts ensuring traceability to all requirements.

Responsibilities

• Serve as liaison for business units and technology by supporting and implementing technical solutions and system processes.
• Manage the progress and quality of a business application and process by gathering information and providing recommendations and plans as necessary.
• Install, configure, test, and maintain operating systems and application software.
• Manage and monitor all installed assigned systems and infrastructure solutions.
• Work with vendors and technology to ensure all requirements are fulfilled by the technical designs.
• Provide input and assessment during the development, testing, and enhancement of production applications.

Skills

Communication

Project management

Analytical thinking

Problem solving

Stakeholder liaison

Education

Bachelor’s degree in computer science, information systems, business administration or related field

Tools

Windows Server Administration

SQL Server

Exchange Server

SharePoint

PowerShell scripting

ServiceNow

HP servers

NetApp storage

Active Directory

TCP/IP/DNS/WINS/NTP/SNMP

Citrix XenApp/XenDesktop

VMware ESXi/vSphere

Cisco networking

Job description

United Community Banks Inc. is seeking an experienced IT Systems/Infrastructure professional to define scope for complex business applications and coordinate between business units and technology. You will install, configure, test, and maintain operating systems and applications while overseeing performance and reliability.

The role requires strong communication, project management, and HA/DR planning experience, with the ability to work with vendors and internal teams to meet objectives.