Systems Analyst & Solutions Liaison

United Community; Greenville (AL); On-site; USD 90,000 - 120,000; Full time

Job summary

United Community seeks a senior IT Systems Specialist to define scope and objectives for complex business applications and processes, aligning technology with business goals. You will liaise between business units and technology, implement technical solutions, and manage system performance and documentation.

Responsibilities include configuring OS and apps, monitoring infrastructure, disaster recovery planning, and cross-functional collaboration with vendors. Travel up to 10% may be required.

Qualifications

• Bachelor’s degree in computer science, information systems, business administration or related field preferred
• Capable of developing recommendations to key business unit’s processes and applications
• 5+ years of experience in information technology and ability to identify, apply, and implement best practices
• Excellent communications skills (written, verbal, presentation) with experience presenting to non-technical staff
• Able to solve complex technical and operational problems
• Ability to plan and manage projects
• Ability to review and develop High availability environments for business applications and processes
• Capable of developing test and disaster recovery plans, cases and scripts ensuring traceability to all requirements
• Must have a working knowledge of servers, networks, and data communications
• Advanced Windows Server Administration skills
• General knowledge of SQL server, Exchange Server, SharePoint, PowerShell scripting, Service Now
• Working knowledge of HP servers and enclosures
• Working knowledge of NetApp storage platforms and related software
• Working knowledge of Active Directory
• Services - TCP/IP, DNS, WINS, NTP, SMTP, IIS, SNMP, RDS
• Working knowledge of Citrix XenApp and XenDesktop
• Working knowledge of VMware ESXi Server and vSphere
• Working knowledge of Cisco networking
• Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, etc.

Responsibilities

• Liaise between business units and technology by supporting and implementing the technical solutions and system processes
• Manage the progress and quality of a business application and process by gathering information and providing recommendations and plans as necessary
• Install, configure, test, and maintain operating systems and application software
• Manage and monitor all installed assigned systems and infrastructure solutions
• Work with business, vendor, technology for the development and operations of a state-of-the-art environment that meets current and future business objectives
• Work with vendors and technology to ensure all requirements are fulfilled by the technical designs
• Develops a methodology for the ongoing assessment of performance and the identification of problem areas
• Provides input and assessment during the development, testing, and enhancement of production applications
• Configure, manage, and promote projects in Dev, Test, and Production environments
• Work with vendors in evaluating and implementing new technologies
• Providing training and documentation to supporting technical staff and users
• Working independently on most projects and assignments
• Required to produce documentation such as systems requirements, designs, and plans as requested
• Participates on workgroup assignments, as assigned
• Responsible and accountable for the on-time completion of tasks and projects as assigned
• Demonstrates commitment to meet deadlines and priorities, understanding that overtime and after-hours/weekend work may be periodically required to complete the projects and initiatives assigned to the department

Skills

Communication

Project mgmt

Problem solving

Verbal/written

Windows Server

Education

Bachelor's degree in CS

Tools

Windows Server

SQL Server

Active Directory

VMware

Citrix XenApp/XenDesktop

Job description

United Community seeks a senior IT Systems Specialist to define scope and objectives for complex business applications and processes, aligning technology with business goals. You will liaise between business units and technology, implement technical solutions, and manage system performance and documentation.

Responsibilities include configuring OS and apps, monitoring infrastructure, disaster recovery planning, and cross-functional collaboration with vendors. Travel up to 10% may be required.